Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $13.00 - $14.00
diamond

Benefits

401(k) matching
Dental Insurance
Employee Discounts
Flexible Schedule
free uniforms
Health Insurance
Paid Time Off
Training & development
Vision Insurance

Job Description

Hand and Stone is a premier spa franchise with over 500 locations across the United States, known for its commitment to wellness and providing outstanding customer experiences. Each location operates independently, creating a unique environment tailored to meet guest needs with professionalism and care. The company's core value is ensuring an exceptional guest experience by fostering a positive atmosphere for both clients and employees alike. Hand and Stone offers a broad range of services, including massage therapy, esthetics, and spa management, promoting health and wellness to the surrounding communities. The company prides itself on maintaining a professional and safe work... Show More

Job Requirements

  • Excellent personal appearance, good verbal and written communication skills
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
  • Availability to work flexible schedules including weekends
  • Ability to work in a call center environment
  • Immediate availability for interview

Job Qualifications

  • Experience in call center or professional customer service roles
  • Strong communication and computer skills
  • Positive and energetic attitude
  • Ability to handle stressful situations professionally
  • Team player
  • Knowledge of health and wellness benefits is a plus
  • High school diploma or equivalent

Job Duties

  • Provide excellent customer service to members/guests
  • Assist in booking appointments, confirmation calls, client profile questions etc.
  • Receive inbound calls assisting customers
  • Promote health/wellness benefits of massage therapy
  • Maintain a professional and clean work environment and appearance
  • Exhibit a positive, energetic attitude
  • Perform various other duties as assigned

Job Location

Loading...