Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $14.00
Benefits
401(k) matching
Dental Insurance
Employee Discounts
Flexible Schedule
free uniforms
Health Insurance
Paid Time Off
Training & development
Vision Insurance
Job Description
Hand and Stone is a premier spa franchise with over 500 locations across the United States, known for its commitment to wellness and providing outstanding customer experiences. Each location operates independently, creating a unique environment tailored to meet guest needs with professionalism and care. The company's core value is ensuring an exceptional guest experience by fostering a positive atmosphere for both clients and employees alike. Hand and Stone offers a broad range of services, including massage therapy, esthetics, and spa management, promoting health and wellness to the surrounding communities. The company prides itself on maintaining a professional and safe work... Show More
Job Requirements
- Excellent personal appearance, good verbal and written communication skills
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
- Availability to work flexible schedules including weekends
- Ability to work in a call center environment
- Immediate availability for interview
Job Qualifications
- Experience in call center or professional customer service roles
- Strong communication and computer skills
- Positive and energetic attitude
- Ability to handle stressful situations professionally
- Team player
- Knowledge of health and wellness benefits is a plus
- High school diploma or equivalent
Job Duties
- Provide excellent customer service to members/guests
- Assist in booking appointments, confirmation calls, client profile questions etc.
- Receive inbound calls assisting customers
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment and appearance
- Exhibit a positive, energetic attitude
- Perform various other duties as assigned
Job Location
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