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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development programs
Paid holidays
401(k) Plan
Job Description
Proper Hospitality is a renowned restaurant group dedicated to creating exceptional dining experiences that resonate with guests. Recognized for its commitment to excellence, Proper Hospitality blends culinary creativity with warm, authentic service to ensure every visitor feels welcomed and valued. As an established player in the hospitality industry, Proper continually invests in its people, fostering a culture of care, achievement, imagination, and presentation — the four Pillars of Proper. Their philosophy is that hospitality transcends the act of serving food and drinks; it is an opportunity to care for others and enrich lives. This philosophy underpins the company’s focus on... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Familiarity with reservation systems and phone etiquette
- Ability to stand and walk for extended periods
- Ability to carry menus, supplies, or seating materials
- Ability to work in a fast-paced environment
- Excellent communication skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality, preferably restaurant
- Familiarity with reservation systems and phone etiquette
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to maintain composure during busy periods
- Proficient in reservation software or systems
Job Duties
- Greet guests with a friendly, professional demeanor as they arrive
- Provide guests with information about the menu, specials, and wait times
- Escort guests to their designated tables and assist with seating arrangements
- Manage restaurant reservations through phone, email, or reservation system
- Maintain and update the waitlist and notify guests promptly
- Coordinate with front-of-house and kitchen teams to ensure smooth guest transitions
- Handle guest complaints or issues professionally and escalate when necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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