Cake Decorator

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $12.25 - $15.75

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

flexible schedule

Career development opportunities

Job Description

Harps Food Stores is a well-established supermarket chain known for its commitment to delivering quality products, competitive prices, and outstanding customer service. Operating in various locations, Harps provides a welcoming shopping environment for customers seeking fresh groceries, bakery items, and everyday essentials. With a strong focus on value, freshness, and cleanliness, Harps has built a reputation as a reliable community grocer dedicated to meeting the needs of its customers through friendly service and a clean, organized store layout. As part of its ongoing mission to enhance customer satisfaction, Harps is looking for a skilled Cake Decorator to join its bakery team.

The Cake Decorator role at Harps is central to the bakery department's success, blending artistry with operational responsibility. This role goes beyond simply decorating cakes; it involves supporting all bakery department operations such as staffing, inventory control, pricing, policy adherence, and maintaining cleanliness. The Cake Decorator ensures that high-quality, visually appealing cakes and bakery products are produced following strict food safety and company guidelines, all while fostering a positive customer experience.

In addition to the artistic elements, the role requires involvement in various operational tasks including inventory replenishment, handling invoices, managing back stock and returns, and keeping the department organized and visually appealing through proper merchandising and display maintenance. The Cake Decorator must also adhere to stringent equipment cleaning and safety protocols, ensuring all tools and machines are properly maintained and that workplace safety is prioritized.

The Cake Decorator at Harps is expected to build strong relationships with customers and team members alike, delivering service that exceeds expectations by anticipating customer needs and removing barriers to satisfaction. This position demands a conscientious individual who upholds company policies, works in a dependable and professional manner, and embraces a no-excuses attitude toward performance and results. Integrity and professionalism are key, with an emphasis on acting ethically and fostering a respectful and cooperative atmosphere.

This position is ideal for individuals who take pride in their craft as well as their ability to serve others with honesty and enthusiasm. The Cake Decorator not only creates beautiful cakes that delight customers aesthetically and tastefully, but also contributes to the overall success of Harps by supporting the company’s mission to provide the best value in terms of price, product quality, freshness, and cleanliness. Those who thrive in this role enjoy a dynamic work environment where they can apply creativity, problem-solving skills, and dedication to delivering exceptional service and bakery products.

Employment at Harps as a Cake Decorator requires flexibility in scheduling, including working evenings, early mornings, weekends, and holidays as needed. Candidates must be adaptable and able to respond swiftly to changing priorities within the bakery department. Commitment to safety, food handling regulations, and operational excellence is essential, alongside a genuine interest in nurturing positive customer and team relationships. This is a full-time or part-time role offering the chance to grow within a respected grocery retail environment that values its employees and customers equally.

Job Requirements

must be at least 18 years of age
high school diploma or g.e.d. equivalent preferred
ability to work a flexible schedule including evenings early mornings weekends and holidays as needed
adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change
ability to interpret understand and follow instructions
moves lifts carries and places merchandise and supplies weighing less than or equal to 25 pounds without assistance
frequently reaches overhead and below the knees including pushing pulling squatting kneeling bending stooping crouching and twisting with or without bearing weight
occasionally required to climb
continuous repetitive motion with hand(s) and arm(s) such as grasping gripping and turning
stands and or walks continuously throughout shift
visually locates merchandise and other objects as well as verifies information often in small print
may be exposed to all weather conditions hot cold rain snow ice and wind as well as inside work with variations in heat cold dust and humidity
may be exposed to cleaning solvents or other chemicals
may be exposed to latex eggs nuts soy and wheat
employment at harps may be contingent upon completion and evaluation of a pep survey drug screen employment reference check and criminal background check

Job Qualifications

high school diploma or g.e.d. equivalent preferred
ability to work a flexible schedule including evenings early mornings weekends and holidays as needed
able to interpret understand and follow instructions
demonstrate responsible behavior thoroughness of work and dependability
demonstrate compliance with policies and procedures including regular and timely attendance adherence to dress code and maintaining a safe work environment
demonstrate professionalism by holding self accountable showing a no excuses attitude toward performance and results
strong customer service skills with ability to anticipate and meet customer needs
effective communication and interpersonal skills
ability to build and maintain positive relationships with customers and team members
knowledge of food safety standards is beneficial

Job Duties

support bakery department operations including readiness staffing price maintenance policies procedures inventory preparation financial goals objectives department cleanliness and safe use of equipment and tools
support bakery department replenishment and inventory processes including ordering replenishment receiving invoicing accounting back stock reclamation returns damages and reworks supply use and inventory preparation
support merchandising and sales floor standards by proper stocking rotation signing setting and maintaining displays sampling and overall department zoning procedures
adhere to all proper equipment procedures including cleaning and maintenance requirements
follow all company and food safety production guidelines for fresh food preparation production and processing ensure all products produced for consumption are properly packaged wrapped weighed and or priced and labeled according to company and regulatory requirements
adhere to food service department cleaning standards follow company and food safety guidelines and use only approved equipment and cleaning chemicals for cleaning procedures including production area and applicable service cases
clearly define issues upfront and use critical thinking skills and logic to effectively obtain answers to questions
consistently produce and emphasize the need to produce high quality products and services while being aware of issues and following procedures that affect personal safety and the safety of others