
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
team environment
performance bonuses
Job Description
The Dairy Queen system is a globally recognized and beloved brand known for its delicious ice cream treats and fast food offerings. Being a franchisee of the Dairy Queen system means operating an independent business under the Dairy Queen name while maintaining the high standards and values associated with the brand. Each franchisee is responsible for their own hiring, wage, hour, and other employment decisions, ensuring a unique and personalized management style at each location. This particular job opportunity is with the Dairy Queen franchise located at 3687 Bradfordville Rd, Tallahassee, FL 32312, known locally as Bradfordville Rd Dairy Queen. This establishment prides itself on creating memorable experiences for all of its fans by delivering exceptional customer service and high-quality products in a fun and fast-paced environment.
The role focuses on being an ambassador for the Dairy Queen brand, which means professionals stepping into this job need to be energetic, positive, and passionate about delivering service that exceeds customer expectations. It requires someone who enjoys being part of a team, takes ownership of their responsibilities, and can contribute to creating smiles and stories for customers. The individual will specifically be involved in the art of cake decorating, bringing to life customers’ imaginations through creative and skilled decoration techniques. This involves assembling and preparing soft serve and Blizzard cakes, employing various decorating methods such as icing, gel, drawings, decorating kits, air brush techniques, edible images, and lettering. The position demands an enthusiastic and welcoming attitude toward customers, ensuring that every fan feels valued and experiences fan-first service.
Key responsibilities include adhering to food safety and health standards while preparing products efficiently and accurately, answering questions about ingredients and preparation, and addressing customer concerns in a calm and professional manner. Strong teamwork skills, a cooperative spirit, and a focus on maintaining a positive, safe, clean, and inviting environment are essential. The role embodies a genuine passion for excellence and the willingness to perform other duties as assigned, contributing to the overall success and reputation of the Bradfordville Rd Dairy Queen franchise. The opportunity is ideal for individuals who are passionate about the brand, eager to lead by example, and capable of thriving in a customer-focused, high-energy environment.
The role focuses on being an ambassador for the Dairy Queen brand, which means professionals stepping into this job need to be energetic, positive, and passionate about delivering service that exceeds customer expectations. It requires someone who enjoys being part of a team, takes ownership of their responsibilities, and can contribute to creating smiles and stories for customers. The individual will specifically be involved in the art of cake decorating, bringing to life customers’ imaginations through creative and skilled decoration techniques. This involves assembling and preparing soft serve and Blizzard cakes, employing various decorating methods such as icing, gel, drawings, decorating kits, air brush techniques, edible images, and lettering. The position demands an enthusiastic and welcoming attitude toward customers, ensuring that every fan feels valued and experiences fan-first service.
Key responsibilities include adhering to food safety and health standards while preparing products efficiently and accurately, answering questions about ingredients and preparation, and addressing customer concerns in a calm and professional manner. Strong teamwork skills, a cooperative spirit, and a focus on maintaining a positive, safe, clean, and inviting environment are essential. The role embodies a genuine passion for excellence and the willingness to perform other duties as assigned, contributing to the overall success and reputation of the Bradfordville Rd Dairy Queen franchise. The opportunity is ideal for individuals who are passionate about the brand, eager to lead by example, and capable of thriving in a customer-focused, high-energy environment.
Job Requirements
- Communicate positively with fans and co-workers constantly during shifts
- Competent and proficient with cake decorating tools
- Cake decorator’s certificate and/or previous cake decorating work
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times
Job Qualifications
- Cake decorator’s certificate and/or previous cake decorating work
- Competent and proficient with cake decorating tools
- Experience in customer service
- Ability to communicate effectively with fans and team members
- Knowledge of food handling and safety procedures
- Strong interpersonal and teamwork skills
Job Duties
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Bring to life fans’ imagination through the art of cake decorating
- Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Answer fan questions about product ingredients and preparation
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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