
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Giant Eagle is a leading grocery retailer committed to nourishing life’s moments, big and small, with a strong emphasis on quality, service, and everyday value. With a reputation for compassion, care, and respect, Giant Eagle prioritizes creating meaningful connections within its team and the communities it serves. This dedication to people and quality is what sets Giant Eagle apart in the competitive retail grocery industry. The company fosters a supportive environment where team members can win, grow, and improve both personally and professionally, allowing them to build impactful, long-term careers. If you’re seeking a workplace where your contributions truly matter and where you can be part of a community that values collaboration and growth, Giant Eagle offers an ideal setting to cultivate your future.
The role of Cake Decorator is integral to the success of the bakery department and Giant Eagle’s overall guest experience. As a Cake Decorator, you will be responsible for creating eye-catching and delicious pastries that become the centerpiece of your guests’ celebrations. This position blends creativity, teamwork, and culinary expertise to ensure only the freshest and most beautifully decorated cakes are available for sale. Beyond the artistic aspect, the role also involves delivering unparalleled guest service by engaging with customers, fulfilling special orders, and educating guests about products to exceed their expectations.
A successful Cake Decorator at Giant Eagle thrives in a collaborative environment and understands that individual success comes from lifting others. You will be part of a motivated team, driven to support each other and deliver excellence every day. This role is ideal for someone passionate about baking and who seeks to grow their career in a leadership path while inspiring peers through creativity and dedication. You will stay informed on the latest culinary trends and innovations, share your knowledge with team members, and maintain high standards of product quality, safety, and sanitation. The job also includes responsibilities such as inventory management, merchandising, maintaining cleanliness, and operating bakery equipment efficiently.
The Cake Decorator position requires a commitment to food safety, quality control, and customer satisfaction. This makes it more than just a job; it is a craft and a chance to be part of a team that delivers joy through food. Giant Eagle supports its bakery team by providing training programs like the Apprenticeship program, helping new team members gain the necessary skills and expertise to excel. This environment encourages creativity, learning, and professional growth, making it an excellent opportunity for individuals with a passion for food artistry and customer service.
The role of Cake Decorator is integral to the success of the bakery department and Giant Eagle’s overall guest experience. As a Cake Decorator, you will be responsible for creating eye-catching and delicious pastries that become the centerpiece of your guests’ celebrations. This position blends creativity, teamwork, and culinary expertise to ensure only the freshest and most beautifully decorated cakes are available for sale. Beyond the artistic aspect, the role also involves delivering unparalleled guest service by engaging with customers, fulfilling special orders, and educating guests about products to exceed their expectations.
A successful Cake Decorator at Giant Eagle thrives in a collaborative environment and understands that individual success comes from lifting others. You will be part of a motivated team, driven to support each other and deliver excellence every day. This role is ideal for someone passionate about baking and who seeks to grow their career in a leadership path while inspiring peers through creativity and dedication. You will stay informed on the latest culinary trends and innovations, share your knowledge with team members, and maintain high standards of product quality, safety, and sanitation. The job also includes responsibilities such as inventory management, merchandising, maintaining cleanliness, and operating bakery equipment efficiently.
The Cake Decorator position requires a commitment to food safety, quality control, and customer satisfaction. This makes it more than just a job; it is a craft and a chance to be part of a team that delivers joy through food. Giant Eagle supports its bakery team by providing training programs like the Apprenticeship program, helping new team members gain the necessary skills and expertise to excel. This environment encourages creativity, learning, and professional growth, making it an excellent opportunity for individuals with a passion for food artistry and customer service.
Job Requirements
- At least 18 years of age
- Experience with cake decorating and bakery operations preferred
- Ability to lift up to 50 pounds
- Must be able to follow safety and sanitation protocols
- Availability to work flexible hours including weekends
- Willingness to learn and grow within the company
- Ability to stand for extended periods
Job Qualifications
- Satisfactory completion of job specific skills assessment
- 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
- No high school diploma required
- Knowledge of food safety and sanitation guidelines
- Ability to provide excellent customer service
- Strong teamwork and communication skills
- Basic culinary and decorating skills
Job Duties
- Fill tables and cases with cakes by taking product from prep area to sales area
- Follow proper procedures to ensure store meets out-of-stock percentage goals
- Apply merchandising principles that will help to generate sales as well as wow the guest
- Take special orders from guests over the telephone and in person
- Maintain quality of product for sale by checking sales area for dates and condition of product
- Document and/or record daily known loss
- Maintain safety as the top priority in all aspects of our work, for our team members, guests, and products
- Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
- Inspire your fellow team members and our guests with a passion for food and a willingness to go the extra mile to provide the best product
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
- Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
- Prepare and decorate product for the bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
- Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
- Accurately record special orders on bakery products to ensure the customer is delighted with the finished product
- Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
- Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
- Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
- Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
- Assist in maintaining bakery backroom, cooler and freezer efficiency by unloading deliveries
- Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
- Assist in other areas as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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