Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training opportunities

Job Description

Our company is a leading retail bakery dedicated to providing customers with high-quality baked goods and exceptional service. We pride ourselves on delivering products that meet the highest standards of freshness, quality, and presentation. Our bakery department is known for its commitment to innovation, creativity, and customer satisfaction, making us a preferred destination for cake lovers and dessert enthusiasts. We foster an inclusive and diverse work environment that values the unique backgrounds and experiences of our team members, supporting their personal and professional growth in a supportive atmosphere.

The role of the Cake Decorator is essential within our bakery team. This position focuses on producing beautifully decorated cakes, pastries, cupcakes, cookies, and other baked goods that align with our company’s standard product offerings. The Cake Decorator not only ensures that each item looks appealing but also upholds the quality and freshness that our customers expect. This job requires a blend of artistic skill and practical knowledge of baking operations, allowing the decorator to contribute to daily bakery functions while creating visually stunning desserts.

As a Cake Decorator, you will play a vital role in enhancing the customer experience by interacting courteously and knowledgeably with clients, addressing their special requests, and offering assistance in product selection and customization. You will be expected to maintain an organized workspace, manage customer orders efficiently, and ensure that all decorated items meet or exceed company standards. Additionally, the role involves participating in the baking process according to production guidelines, monitoring product quality, and helping maintain inventory levels to minimize waste and control costs.

Safety and compliance are paramount in this role. You will adhere to strict food safety guidelines, sanitation protocols, and company policies, ensuring that all products are stored and handled correctly. The position requires knowledge of food safety certification standards, either already obtained or acquired within 180 days of employment. You will also assist in executing product recalls if necessary and contribute to a safe work environment by following safety procedures and reporting hazards to management.

The Cake Decorator position is suitable for individuals who enjoy working in a dynamic team environment and have a passion for creativity in baking. The position offers varied shifts, allowing for flexibility, and requires the candidate to be at least 18 years old with authorization to work in the United States. Customer service skills, the ability to operate bakery equipment safely, and proficiency with relevant computer applications are important to succeed in this role.

This role typically requires 0 to 3 years of experience and a high school diploma or GED. Fluency in English is required, with Spanish language skills preferred. Physical demands include standing for extended periods, performing multiple repetitive hand movements, and occasionally lifting items weighing up to 35 pounds. The work environment includes indoor and outdoor conditions and exposure to various equipment and materials typical in a bakery setting.

Overall, the Cake Decorator role offers an opportunity to blend artistic talent with operational excellence in a vibrant retail bakery setting, helping to create memorable experiences for customers through beautifully crafted baked goods.

Job Requirements

  • Must be 18 years of age
  • authorization to work in the United States or the ability to obtain the same
  • successful completion of pre-employment drug testing and background check
  • high school diploma or GED
  • 0-3 years relevant experience
  • strong customer service skills
  • exceptional interpersonal, motivational and communication skills
  • knowledge of basic math
  • ability to handle stressful situations
  • ability to operate bakery equipment according to company guidelines
  • proficient with computer applications used in bakery department
  • possession of Food Safety Certification or ability to obtain within 180 days
  • adherence to safety and sanitation protocols
  • ability to stand and walk for extended periods
  • ability to lift up to 35 pounds
  • ability to follow company policies
  • ability to maintain a safe work environment

Job Qualifications

  • High school diploma or GED
  • 0-3 years of relevant experience
  • strong customer service skills
  • exceptional interpersonal and communication skills
  • knowledge of basic math
  • ability to work in stressful situations
  • ability to operate bakery equipment such as slicers, ovens, scales, knives, box cutters, and pricing guns
  • proficiency in computer applications related to bakery operations
  • possession of or ability to obtain Food Safety Certification within 180 days
  • English language proficiency
  • Spanish language skills preferred
  • ability to collaborate and promote teamwork
  • knowledge of food safety regulations and compliance standards

Job Duties

  • Produces high quality decorated items and baked goods according to company standards
  • decorates cakes, pastries, cupcakes, cookies, and other bakery items
  • assists in daily bakery department operations
  • creates welcoming customer environment to increase loyalty
  • ensures product availability, freshness, quality, and value
  • offers product samples and responds to customer inquiries
  • fulfills customer requests and special orders
  • maintains efficient method of receiving and processing orders
  • uses decoration kits and freehand techniques
  • completes daily and weekly tasks including communications and training
  • processes and bakes merchandise following production guidelines
  • checks product quality and shelf life
  • manages inventory and stock rotation
  • ensures compliance with food safety standards including temperature control
  • promotes teamwork and guides associates towards goals
  • adheres to local, state, federal laws and company policies
  • maintains safety, sanitation and productivity standards
  • reports safety risks and compliance issues
  • manages product recalls and withdrawals properly
  • supports and enforces safety programs and training
  • operates bakery equipment according to guidelines
  • follows wage and hour policies
  • performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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