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Cake Decorator

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $16.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Opportunities for creative expression
employee discount
Training and Development
supportive work environment
competitive pay
Potential for tips

Job Description

Dunkin' is a well-known global coffee and baked goods chain that operates through a network of franchisees around the world. As a franchisee under the Dunkin'/Baskin brand, this particular location embraces the rich tradition of delivering high-quality, delicious treats and exceptional customer service to its community. Operating under franchise agreements with DD Franchising LLC and BR Franchising LLC, this independently owned and operated Dunkin'/Baskin restaurant prides itself on maintaining the friendly, reliable, and efficient service associated with the brand while tailoring the customer experience to meet local tastes and preferences. The company values creativity, dedication, and teamwork among its staff to uphold its excellent reputation in the quick-service restaurant industry.

The role of the cake decorator at this Dunkin' franchise is a vital position that contributes significantly to the success and reputation of the bakery business within the store. This role is well suited for individuals seeking flexible work schedules, with options for full-time or part-time employment, allowing the employee to have independent work hours that accommodate their lifestyle. The cake decorator is expected to expertly design, prepare, and decorate cakes for a wide variety of occasions, demonstrating both artistic talent and technical skill. The successful candidate will exhibit strong manual dexterity, attention to detail, and the ability to skillfully operate various cake decorating tools including cake printers and electronic mixers. A steady hand and the creativity to translate customer ideas into visually appealing edible designs are crucial for this position.

Beyond decorating cakes, the cake decorator will manage the overall operations related to the cake and dessert section. This includes inventory management by ordering and stocking fresh ingredients, maintaining cleanliness, and ensuring that all products meet health and safety standards. The candidate will engage with customers to discuss cake designs, provide pricing quotes, and fulfill special orders, both in person and over the phone, ensuring a high level of customer satisfaction. Additional responsibilities include maintaining the display refrigerator with cakes and ice cream, cleaning and organizing workspaces, and delivering cakes directly to customers when needed. The role requires an individual who is courteous, friendly, and capable of providing excellent service with strong interpersonal skills. The Dunkin' franchise offers a dynamic and creative work environment where cake decorators can truly showcase their artistic abilities and contribute to memorable celebrations for their community.

Job Requirements

  • High school diploma or equivalent
  • previous experience in cake decorating or bakery work
  • ability to stand for long periods
  • manual dexterity and artistic skill
  • excellent communication and customer service skills
  • ability to work flexible hours
  • ability to handle cleaning and inventory tasks
  • willingness to work independently and in a team environment

Job Qualifications

  • High school diploma or equivalent
  • experience in cake decorating or a related culinary field
  • strong manual dexterity and steady hand
  • proficiency with cake decorating tools such as cake printers, modeling tools, and electronic mixers
  • excellent customer service and interpersonal skills
  • artistic ability to create elaborate and attractive pastry designs
  • ability to stand for long periods
  • strong attention to detail

Job Duties

  • Packages, labels, and prices cakes
  • maintains, cleans, and polishes the refrigerator showcase for cakes and ice cream
  • keeps display refrigerator showcase fully stocked
  • keeps up to date with the latest trends in flavors and aesthetic appeal
  • fills customer special orders and quotes accurate pricing in person and by phone
  • designs, prepares, and decorates cakes according to customer specifications
  • delivers cakes directly to customers when necessary
  • cleans work area, washes counters and restrooms, and performs other cleaning tasks
  • maintains and cleans the cake freezer
  • organizes stock in the cake freezer
  • calculates inventory and orders necessary ingredients and materials
  • adheres to health and safety regulations by maintaining product freshness and sanitation
  • provides courteous service to customers when necessary

Job Criteria

Experience

Mid Level (3-7 years)


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