
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
401(k) with Company Match
Employee stock ownership plan
Weekly Pay Checks
Direct Deposit
Company paid Life and Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers
Job Description
Food City is a well-established, family-owned grocery store chain dedicated to "running the best store in town." Founded with the core mission of providing outstanding service to its customers and maintaining a strong presence within the community, Food City has become a trusted name in the grocery retail industry. With a commitment to associate ownership and community involvement, over 13 percent of the company is owned by associates through the Employee Stock Ownership Plan, which fosters a strong sense of pride and dedication among its workforce. Situated at the Knoxville - Halls Center location, Food City offers a dynamic work environment that values flexibility, teamwork, and a customer-first approach. The company believes in creating great career opportunities that support both professional growth and personal life balance, making it an excellent choice for those who are passionate about food service and retail work.
The Food Service Associate role at Food City is designed for individuals who thrive in customer-focused environments and want to contribute to a positive and friendly workplace. This position centers on delivering courteous and efficient service while supporting the company’s goal to maintain the best store experience for customers. The associate will be responsible for preparing and producing quality food products, specializing in cake decorating including photo cakes, cupcakes, and cookies. A vital part of the role is maintaining presentation standards, including cleanliness of display cases and work areas and proper rotation and dating of food items. Additionally, the associate will manage product inventory, take telephone orders, and ensure all special cake orders are ready for customer delivery on time.
Employees in this role can expect to participate in cross-training across various food service duties, gaining diverse skills and responsibilities. The company values a positive attitude and encourages associates to foster a fun and friendly workplace where teamwork and flexibility are paramount. Food Service Associates at Food City not only represent the company’s commitment to quality food and customer satisfaction but also actively contribute to a welcoming and supportive shopping experience. This full-time or part-time position requires adherence to scheduled shifts, with company policies in place for attendance to maintain operational excellence.
Working at Food City means joining a family-oriented, employee-focused company with benefits that truly support associate well-being and job satisfaction. From 401(k) plans with company match to paid holidays and vacations, Food City demonstrates its commitment to its workforce. With opportunities for personal and professional development, Food City is an ideal place for dedicated individuals seeking a rewarding career in food service within a respected grocery environment.
The Food Service Associate role at Food City is designed for individuals who thrive in customer-focused environments and want to contribute to a positive and friendly workplace. This position centers on delivering courteous and efficient service while supporting the company’s goal to maintain the best store experience for customers. The associate will be responsible for preparing and producing quality food products, specializing in cake decorating including photo cakes, cupcakes, and cookies. A vital part of the role is maintaining presentation standards, including cleanliness of display cases and work areas and proper rotation and dating of food items. Additionally, the associate will manage product inventory, take telephone orders, and ensure all special cake orders are ready for customer delivery on time.
Employees in this role can expect to participate in cross-training across various food service duties, gaining diverse skills and responsibilities. The company values a positive attitude and encourages associates to foster a fun and friendly workplace where teamwork and flexibility are paramount. Food Service Associates at Food City not only represent the company’s commitment to quality food and customer satisfaction but also actively contribute to a welcoming and supportive shopping experience. This full-time or part-time position requires adherence to scheduled shifts, with company policies in place for attendance to maintain operational excellence.
Working at Food City means joining a family-oriented, employee-focused company with benefits that truly support associate well-being and job satisfaction. From 401(k) plans with company match to paid holidays and vacations, Food City demonstrates its commitment to its workforce. With opportunities for personal and professional development, Food City is an ideal place for dedicated individuals seeking a rewarding career in food service within a respected grocery environment.
Job Requirements
- Must be 18 years of age or older
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions
- Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies
Job Qualifications
- Must be 18 years of age or older
- Food service experience a plus but not required
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions
- Perform routine and repetitive tasks
- Have constant contact and interaction with various levels of individuals on a daily basis
- Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies
Job Duties
- Ensure efficient and courteous customer service at all times
- Maintain a positive attitude
- create an atmosphere of friendliness and fun through flexibility and teamwork
- Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers
- Provide prompt, courteous, and efficient customer service
- Prepare and produce quality food and products to meet or exceed customer and company expectations
- Decorate specialty cakes, including use of photo cake computer
- Decorate cupcakes and cookies
- Maintain cookie and cake cases
- Take telephone order for food and specialty cakes
- Maintain table cakes
- Assist in proper rotation and dating of food service products
- Responsible for maintaining product inventory and ordering
- Keep display case, workstation, and area around workstation neat and clean
- Make sure that all special cake orders are ready for delivery to customer at or before time
- Food service associates should expect to be cross trained in multiple areas with varying responsibilities
Job Criteria
Experience
No experience required
Job Location
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