Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible schedule
Job Description
Seneca Gaming Corporation is a premier gaming and entertainment organization known for providing unforgettable casino experiences for its guests. As a leading establishment in the gaming industry, Seneca Gaming Corporation operates with a commitment to excellence, customer service, and maintaining the highest standards of integrity and compliance. The corporation's casino environments are designed to create engaging, exciting, and safe spaces for patrons to enjoy a wide range of gaming options, events, and amenities. Their dedication to delivering exceptional service extends beyond guests to include support and development opportunities for their team members who contribute to a professional yet welcoming atmosphere throughout the casino.
The role of the Cage Cashier at Seneca Gaming Corporation is a vital position within the casino's financial operations and administrative team. This role is responsible for delivering monetary services that are essential to both guests and various casino departments. The Cage Cashier handles a variety of transactional duties, such as exchanging chips, coins, and tickets for cash, processing advances drawn from credit or debit cards, cashing and depositing checks, managing patron deposit and credit accounts, as well as exchanging foreign and domestic currency. Moreover, the Cage Cashier maintains and supports remote kiosks used by guests and casino departments, ensuring smooth and efficient financial transactions across multiple service points.
This position requires a detail-oriented individual who can perform their duties in strict adherence to Seneca Gaming Corporation's policies, procedures, and internal controls, as well as regulatory compliance standards. Accountability for assigned casino assets during shifts, processing and verifying transactions, managing inventory of cashier banks and counter checks, and ensuring confidentiality of gaming records are core responsibilities. The Cage Cashier also interacts frequently with guests and team members and must provide excellent guest service with professionalism and courtesy at all times.
Candidates for this role must be prepared to perform a broad spectrum of financial and clerical tasks, including using coin sorters, currency counters, and office equipment. The job demands physical stamina to operate in a lively, sometimes loud casino environment with exposure to bright lights and smoke, requiring the ability to stand, walk, lift, bend, and perform other physical activities throughout the workday.
Seneca Gaming Corporation offers a starting salary rate of $16.00 per hour for the Cage Cashier position, with the possibility of negotiation based on experience and education. The company supports continuous training, encourages adherence to information security policies, and fosters a team-oriented work environment where respect and effective communication are prioritized. Work schedules are based on a 24-hour cycle, reflecting the dynamic nature of the casino industry and the importance of round-the-clock service.
In summary, the Cage Cashier position at Seneca Gaming Corporation is an engaging and essential role that combines financial accuracy, customer service, regulatory compliance, and teamwork to contribute to the smooth operation of one of the region's most respected casino enterprises. This role offers growth opportunities for motivated individuals seeking a career in the gaming industry with a stable and reputable employer.
The role of the Cage Cashier at Seneca Gaming Corporation is a vital position within the casino's financial operations and administrative team. This role is responsible for delivering monetary services that are essential to both guests and various casino departments. The Cage Cashier handles a variety of transactional duties, such as exchanging chips, coins, and tickets for cash, processing advances drawn from credit or debit cards, cashing and depositing checks, managing patron deposit and credit accounts, as well as exchanging foreign and domestic currency. Moreover, the Cage Cashier maintains and supports remote kiosks used by guests and casino departments, ensuring smooth and efficient financial transactions across multiple service points.
This position requires a detail-oriented individual who can perform their duties in strict adherence to Seneca Gaming Corporation's policies, procedures, and internal controls, as well as regulatory compliance standards. Accountability for assigned casino assets during shifts, processing and verifying transactions, managing inventory of cashier banks and counter checks, and ensuring confidentiality of gaming records are core responsibilities. The Cage Cashier also interacts frequently with guests and team members and must provide excellent guest service with professionalism and courtesy at all times.
Candidates for this role must be prepared to perform a broad spectrum of financial and clerical tasks, including using coin sorters, currency counters, and office equipment. The job demands physical stamina to operate in a lively, sometimes loud casino environment with exposure to bright lights and smoke, requiring the ability to stand, walk, lift, bend, and perform other physical activities throughout the workday.
Seneca Gaming Corporation offers a starting salary rate of $16.00 per hour for the Cage Cashier position, with the possibility of negotiation based on experience and education. The company supports continuous training, encourages adherence to information security policies, and fosters a team-oriented work environment where respect and effective communication are prioritized. Work schedules are based on a 24-hour cycle, reflecting the dynamic nature of the casino industry and the importance of round-the-clock service.
In summary, the Cage Cashier position at Seneca Gaming Corporation is an engaging and essential role that combines financial accuracy, customer service, regulatory compliance, and teamwork to contribute to the smooth operation of one of the region's most respected casino enterprises. This role offers growth opportunities for motivated individuals seeking a career in the gaming industry with a stable and reputable employer.
Job Requirements
- must be 18 years of age or older upon employment
- high school diploma or equivalent required
- one (1) year of previous cashier or money handling experience is required
- previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required
- previous clerical/data entry experience is preferred
- basic knowledge of start-up and close-down of cash registers is preferred
- knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred
- must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier
- effective math skills are required
- applicants must be able to pass an SGC-administered math skills test
Job Qualifications
- must be 18 years of age or older
- high school diploma or equivalent
- one year of cashier or money handling experience
- previous customer service experience
- ability to demonstrate high-level service, listening and resolution skills
- familiarity with coin counting machines and currency counters
- basic clerical and data entry skills
- proficiency in using office equipment such as 10-key adding machines and personal computers
- strong math skills with the ability to pass a math skills test
- excellent verbal and written communication skills
- ability to interact effectively with guests and team members
- problem-solving skills with a diplomatic and tactful approach
- knowledge of regulatory compliance and company policies
Job Duties
- maintains and reconciles all assigned casino assets during the course of a shift or gaming day
- allots jackpots to slot attendants for payment to guests
- distributes and collects slot attendant banks
- distributes and collects cashier banks
- orders monies through exchange slips
- redeems chips, tickets, etc. for currency and coin
- completes cash advances, cashes personal checks
- processes and delivers exchanges to cashiers
- uses coin sorters, wrappers and currency counters
- counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop
- conforms to all rules and regulations of SGC CTR / SAR Compliance
- issues counter checks (markers) to credit customers and/or issues funds represented by counter checks
- accepts payments toward outstanding counter checks
- accepts and distributes funds representing patron deposits, withdrawals, and wire transfers
- maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary
- prepares, verifies, and processes chip fills and credits
- maintains counter check inventories and deposits
- processes transactions affecting those inventories
- maintains accountability for assigned keys and key inventories
- provides any assistance as needed to immediate supervisor
- remains thoroughly knowledgeable of all appropriate regulations
- maintains the confidentiality of all gaming records
- works closely with team members of gaming departments and casino cage departments
- maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy
- understands and complies with all information security policies and procedures at all times
- provides exceptional guest service to all guests and communicates in a pleasant, friendly and professional manner
- maintains a professional work environment with peers, supervisors, managers, and all other team members
- meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
- completes all required SGC Training programs within specified guidelines from commencement of employment
- attends all necessary meetings
- duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
- other duties may be assigned
- hours are determined by a 24-hour schedule
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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