Cafe Service Manager

Flying Star Cafe, established in 1987, has become a beloved cornerstone in Albuquerque’s vibrant dining scene. Renowned for its handcrafted bakery items, locally roasted coffee, and made-from-scratch dishes, Flying Star Cafe offers more than just food—it creates a welcoming space where community members can gather, connect, and enjoy quality meals. The cafe’s commitment to fresh, locally sourced ingredients and a friendly atmosphere has earned it a loyal following, making it a destination for breakfast, lunch, and dinner. The company is dedicated to fostering a positive work environment that encourages employee growth, teamwork, and a passion for outstanding service.

The Service Manager role at Flying Star Cafe is pivotal to maintaining the cafe’s high standards and warm ambiance. This position supports management in day-to-day cafe operations and provides ongoing training, guidance, and development to team members. The Service Manager leads the front-of-house team, ensuring every customer experience is welcoming and enjoyable. They play a crucial role in connecting with customers and motivating the team to thrive in a fast-paced environment. Ideal candidates are passionate about food and people, bringing at least two years of recent full-service or fast-casual kitchen management experience. Candidates should also be familiar with concepts serving breakfast, lunch, and dinner, and have cook-from-scratch experience.

This role offers competitive pay complemented by bonus incentives, sign-on bonuses, and a robust benefits package. The position includes participation in an eight-week Manager Training program, medical, dental and vision insurance plans, company-paid life and short-term disability coverage, flexible spending accounts for health and dependent care, and generous paid time off. Additionally, Flying Star Cafe emphasizes career advancement and ongoing on-the-job management development, making this more than just a job but a stepping stone for a fulfilling career in hospitality management.