Job Overview
Employment Type
Full-time
Benefits
A free well-balanced meal every shift
Room discounts at Marcus Hotels and Resorts and Hilton-branded properties
Discounts at Marcus Hotels and Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
Two for one movie theater coupons at Marcus Theatres
Early wage access
Paid Time Off
Medical, dental, and vision insurance offered after 30 days of employment
Company-paid Life Insurance
Employee assistance program offer
401k with employer match
Job Description
The Hilton Milwaukee City Center is a prestigious and historic hotel located in the heart of downtown Milwaukee, Wisconsin. It is the largest hotel in Milwaukee, originally built in 1927 as the Schroeder Hotel. The property features 729 well-appointed guest rooms and offers over 34,000 square feet of meeting and event space. Connected to the newly expanded Baird Center, the Hilton Milwaukee City Center is part of Marcus Hotels & Resorts, a division of The Marcus Corporation that has over 60 years of operational and service excellence. The hotel prides itself on innovation, world-class service, upscale amenities, and superior style,... Show More
Job Requirements
- Prior food, beverage, cash handling and hospitality experience preferred
- Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette
- Proficient in English for menu comprehension, recording orders, and guest communication
- Ability to maintain service and departmental standards
- Maintain professional demeanor and clean uniform
Job Qualifications
- Prior food, beverage, cash handling and hospitality experience preferred
- Innate desire to serve and ability to maintain service and departmental standards
- Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette
- Learn table settings, service ware, and menu items
- Proficient in English for menu comprehension, recording orders, and guest communication
- Recall and promote menu items
- Maintain professional demeanor and clean uniform
Job Duties
- Greet guests and explain specials and promotions
- Record and input guest orders into the Point of Sale system
- Retrieve, confirm, and deliver orders with condiments
- follow liquor regulations
- Replenish beverages and ensure overall guest satisfaction
- Collect payment, thank guests, and invite them to return
- Complete side work and cleaning tasks including restocking and replenishing condiments
- Maintain self-banking procedures
- Perform additional duties as assigned by the Manager
Job Location
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