Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
A free, well-balanced meal every shift
Room discounts at Marcus Hotels and Resorts and Hilton-branded properties
Discounts at Marcus Hotels and Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
Two for one movie theater coupons at Marcus Theatres
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Employee assistance program
401k with employer match
Job Description
The Hilton Milwaukee, part of the esteemed Marcus Hotels & Resorts division, stands as a premier hotel destination in downtown Milwaukee. With a rich heritage dating back to 1927 when it was originally built as the Schroeder Hotel, the Hilton Milwaukee combines historic charm with modern elegance. Recently completing a $40 million renovation, this iconic property now features 554 beautifully appointed guest rooms, over 34,000 square feet of versatile meeting space, and an elevated grand lobby, all designed to provide guests with an unparalleled experience. Connected to the newly expanded Baird Center, it is the largest hotel in the city and a cornerstone of Milwaukee's hospitality industry. The Hilton Milwaukee is renowned for its commitment to innovation, exceptional guest service, and timeless style, establishing itself as the premier meeting and convention destination in the region. As part of the Marcus Hotels & Resorts portfolio, which boasts a 60-year legacy of operational excellence, the Hilton Milwaukee upholds the values of being "People Pleasing People," ensuring that every guest and associate enjoys extraordinary moments during their stay. Joining this team means becoming part of a culture that values passion, dedication, and the drive to make a lasting impact in the hospitality sector.
We are currently seeking a dedicated Café Server to join our vibrant team. This role is essential in delivering an outstanding café dining experience tailored to each guest’s preferences, ensuring the highest level of satisfaction. As a Café Server at the Hilton Milwaukee, you will be responsible for providing food and beverage service in a friendly, courteous, timely, and professional manner. Your duties will include greeting guests, explaining specials and promotions, accurately recording orders using the Point of Sale system, delivering orders with appropriate condiments while adhering to liquor regulations, and ensuring beverages are replenished to maintain guest satisfaction. Additionally, you will handle payments, thank guests, and invite them to return, all while maintaining a clean and professional appearance. This position offers the opportunity to grow within a renowned hospitality company, benefiting from an environment that encourages personal and professional advancement. The Hilton Milwaukee is committed to investing in its team members, offering competitive benefits and opportunities that support long-term career development. If you have a passion for hospitality and a desire to contribute to a well-respected hotel team, this role presents a perfect opportunity to thrive in a dynamic and supportive setting.
We are currently seeking a dedicated Café Server to join our vibrant team. This role is essential in delivering an outstanding café dining experience tailored to each guest’s preferences, ensuring the highest level of satisfaction. As a Café Server at the Hilton Milwaukee, you will be responsible for providing food and beverage service in a friendly, courteous, timely, and professional manner. Your duties will include greeting guests, explaining specials and promotions, accurately recording orders using the Point of Sale system, delivering orders with appropriate condiments while adhering to liquor regulations, and ensuring beverages are replenished to maintain guest satisfaction. Additionally, you will handle payments, thank guests, and invite them to return, all while maintaining a clean and professional appearance. This position offers the opportunity to grow within a renowned hospitality company, benefiting from an environment that encourages personal and professional advancement. The Hilton Milwaukee is committed to investing in its team members, offering competitive benefits and opportunities that support long-term career development. If you have a passion for hospitality and a desire to contribute to a well-respected hotel team, this role presents a perfect opportunity to thrive in a dynamic and supportive setting.
Job Requirements
- prior food, beverage, cash handling and hospitality experience preferred
- innate desire to serve and ability to maintain service and departmental standards
- basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette
- learn table settings, service ware, and menu items
- proficient in English for menu comprehension, recording orders, and guest communication
- recall and promote menu items
- maintain professional demeanor and clean uniform
Job Qualifications
- prior food, beverage, cash handling and hospitality experience preferred
- innate desire to serve and ability to maintain service and departmental standards
- basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette
- learn table settings, service ware, and menu items
- proficient in English for menu comprehension, recording orders, and guest communication
- recall and promote menu items
- maintain professional demeanor and clean uniform
Job Duties
- greet guests and explain specials and promotions
- record and input guest orders into the point of sale system
- retrieve, confirm, and deliver orders with condiments
- follow liquor regulations
- replenish beverages and ensure overall guest satisfaction
- collect payment, thank guests, and invite them to return
- complete side work and cleaning tasks including restocking and replenishing condiments
- maintain self-banking procedures
- perform additional duties as assigned by the manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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