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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,000.00 - $72,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
6 complimentary nights a year at any Lore Group hotel
Lore Group employee and immediate family rates
Lore Group Friend and Family Rates
50 percent employee discount at partner hotels
50 percent discount in Lore Group restaurants and bars
10 days vacation plus additional days annually
Company paid life insurance
Employee assistance program
Referral Incentive
401K with 5 percent match
Training and development programs
Complimentary employee meals
employee recognition programs
Job Description
Riggs Washington DC is a distinguished hotel located at the iconic downtown corner of Penn Quarter's 9th and F Street, housed in a historic building that was once the site of the renowned Riggs National Bank. This 181-room hotel combines rich history with modern luxury, providing guests with an exceptional hospitality experience that honors the legacy of its surroundings. Riggs also features two acclaimed dining venues: Café Riggs, an all-occasion European brasserie-inspired restaurant, and Silver Lyan, a subterranean bar led by the internationally acclaimed mixologist Ryan Chetiyawardana, also known as Mr Lyan. The hotel is renowned for blending heritage and... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 3 years of experience in food and beverage management
- Strong leadership and organizational skills
- Excellent communication skills
- Ability to manage budgets and analyze financial data
- Experience with staff scheduling and payroll management
- Knowledge of health and safety standards
- Flexibility to work evenings weekends and holidays
- Passion for hospitality and guest service
Job Qualifications
- Bachelor’s degree in hospitality management business administration or related field preferred
- Proven experience as a food and beverage manager or similar role in a hotel or upscale restaurant
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- Knowledge of food and beverage operations standards and best practices
- Ability to develop budgets manage financial reports and analyze key performance indicators
- Experience in staff recruitment training and development
- Familiarity with health and safety regulations and compliance
- Proficiency with scheduling and payroll software
- Demonstrated commitment to providing exceptional guest experiences
Job Duties
- Oversee the day-to-day operations of the hotel restaurant including dining room service bar operations and special events ensuring smooth and efficient service delivery
- Develop and implement standard operating procedures for food and beverage service including opening and closing procedures reservation management and service standards
- Monitor and maintain cleanliness organization and sanitation standards in the dining area bar and kitchen ensuring compliance with health and safety regulations
- Recruit train and supervise food and beverage staff including servers bartenders barbacks hosts hostesses baristas server assistants and polishers
- Provide ongoing coaching feedback and performance evaluations to support the professional growth and development of staff members
- Conduct regular training sessions to ensure staff are knowledgeable about menu items service standards and customer preferences
- Develop and manage staff schedules to ensure adequate coverage for all shifts balancing the needs of the business with staff availability and preferences
- Process payroll for food and beverage staff ensuring accurate recording of hours worked tips and any overtime and addressing any discrepancies promptly
- Monitor labor costs and adjust scheduling as necessary to maintain budgeted labor expenditures
- Ensure guests receive exceptional service and hospitality throughout their dining experience anticipating their needs and addressing any concerns or special requests promptly and courteously
- Interact with guests to gather feedback assess satisfaction levels and identify opportunities for improvement implementing corrective actions as needed to enhance the overall guest experience
- Collaborate with the culinary team to develop innovative menus seasonal offerings and special promotions that delight guests and drive revenue growth
- Develop and manage the food and beverage budget tracking revenue and expenses to ensure profitability and financial targets are met
- Analyze financial data and key performance indicators to identify opportunities for cost savings revenue enhancement and operational efficiency
- Implement pricing strategies menu engineering techniques and upselling initiatives to maximize revenue and profitability while maintaining value for guests
- Ensure food and beverage offerings meet the hotel’s quality standards including presentation taste and portion size maintaining consistency and excellence in every dish and drink
- Monitor inventory levels ordering and stock control to minimize waste and ensure adequate supply levels for daily operations
- Ensure compliance with all relevant laws regulations and hotel policies pertaining to food safety sanitation alcohol service and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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