Café Riggs Food & Beverage Manager

Washington, DC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $68,000.00 - $72,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

6 complimentary nights a year at any Lore Group hotel

Lore Group employee and immediate family rates

Lore Group Friend and Family Rates

50 percent employee discount at partner hotels

50 percent discount in Lore Group restaurants and bars

10 days vacation plus additional days annually

Company paid life insurance

Employee assistance program

Referral Incentive

401K with 5 percent match

Training and development programs

Complimentary employee meals

employee recognition programs

Job Description

Riggs Washington DC is a distinguished hotel located at the iconic downtown corner of Penn Quarter's 9th and F Street, housed in a historic building that was once the site of the renowned Riggs National Bank. This 181-room hotel combines rich history with modern luxury, providing guests with an exceptional hospitality experience that honors the legacy of its surroundings. Riggs also features two acclaimed dining venues: Café Riggs, an all-occasion European brasserie-inspired restaurant, and Silver Lyan, a subterranean bar led by the internationally acclaimed mixologist Ryan Chetiyawardana, also known as Mr Lyan. The hotel is renowned for blending heritage and contemporary design influences, creating a unique and inviting atmosphere for guests and visitors alike.

The Food and Beverage Manager at Riggs Washington DC plays a pivotal role in the hotel's dining operations, overseeing all aspects of food and beverage services to ensure the highest quality standards, outstanding customer service, and overall guest satisfaction. This role demands dynamic leadership, acute attention to detail, and a passionate commitment to crafting memorable dining experiences. As a key leader within the hotel’s restaurant team, the Food and Beverage Manager will be responsible for the day-to-day management of the restaurant’s service, bar operations, special events, and staff. They will develop and enforce operational policies, ensure compliance with health and safety regulations, and closely monitor food quality and presentation.

In this role, the manager will recruit, train, and mentor a diverse team including servers, bartenders, hosts, baristas, and support staff. Providing continual coaching and performance feedback will be essential to maintaining a high-performing team dedicated to excellence. Additionally, the Food and Beverage Manager will handle scheduling and payroll duties, ensuring appropriate staffing across all shifts while managing labor costs within budgetary limits. They will also engage directly with guests to gather feedback and act promptly on concerns or special requests, thereby driving a superior guest experience.

Financial acumen is critical for success, as the Food and Beverage Manager will develop and oversee budgets, analyze performance metrics, identify opportunities for cost savings, and implement strategic pricing and upselling initiatives to increase profitability. This position demands a proactive manager who can innovate menu offerings in collaboration with the culinary team and maintain stringent quality control measures that reflect the hotel’s premium standards.

Offering a competitive salary range of 68,000 to 72,000, Riggs Washington DC seeks an experienced professional passionate about delivering top-tier hospitality. The position offers a full-time employment opportunity within a vibrant and historic setting, supported by a comprehensive benefits package designed to foster career growth and well-being. Working at Riggs means joining a team committed to excellence, continuous development, and creating extraordinary experiences for guests and employees alike.

Job Requirements

Bachelor’s degree or equivalent experience
Minimum 3 years of experience in food and beverage management
Strong leadership and organizational skills
Excellent communication skills
Ability to manage budgets and analyze financial data
Experience with staff scheduling and payroll management
Knowledge of health and safety standards
Flexibility to work evenings weekends and holidays
Passion for hospitality and guest service

Job Qualifications

Bachelor’s degree in hospitality management business administration or related field preferred
Proven experience as a food and beverage manager or similar role in a hotel or upscale restaurant
Strong leadership and people management skills
Excellent communication and interpersonal abilities
Knowledge of food and beverage operations standards and best practices
Ability to develop budgets manage financial reports and analyze key performance indicators
Experience in staff recruitment training and development
Familiarity with health and safety regulations and compliance
Proficiency with scheduling and payroll software
Demonstrated commitment to providing exceptional guest experiences

Job Duties

Oversee the day-to-day operations of the hotel restaurant including dining room service bar operations and special events ensuring smooth and efficient service delivery
Develop and implement standard operating procedures for food and beverage service including opening and closing procedures reservation management and service standards
Monitor and maintain cleanliness organization and sanitation standards in the dining area bar and kitchen ensuring compliance with health and safety regulations
Recruit train and supervise food and beverage staff including servers bartenders barbacks hosts hostesses baristas server assistants and polishers
Provide ongoing coaching feedback and performance evaluations to support the professional growth and development of staff members
Conduct regular training sessions to ensure staff are knowledgeable about menu items service standards and customer preferences
Develop and manage staff schedules to ensure adequate coverage for all shifts balancing the needs of the business with staff availability and preferences
Process payroll for food and beverage staff ensuring accurate recording of hours worked tips and any overtime and addressing any discrepancies promptly
Monitor labor costs and adjust scheduling as necessary to maintain budgeted labor expenditures
Ensure guests receive exceptional service and hospitality throughout their dining experience anticipating their needs and addressing any concerns or special requests promptly and courteously
Interact with guests to gather feedback assess satisfaction levels and identify opportunities for improvement implementing corrective actions as needed to enhance the overall guest experience
Collaborate with the culinary team to develop innovative menus seasonal offerings and special promotions that delight guests and drive revenue growth
Develop and manage the food and beverage budget tracking revenue and expenses to ensure profitability and financial targets are met
Analyze financial data and key performance indicators to identify opportunities for cost savings revenue enhancement and operational efficiency
Implement pricing strategies menu engineering techniques and upselling initiatives to maximize revenue and profitability while maintaining value for guests
Ensure food and beverage offerings meet the hotel’s quality standards including presentation taste and portion size maintaining consistency and excellence in every dish and drink
Monitor inventory levels ordering and stock control to minimize waste and ensure adequate supply levels for daily operations
Ensure compliance with all relevant laws regulations and hotel policies pertaining to food safety sanitation alcohol service and guest satisfaction