Cafe Manager - Specialty Coffee

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $26.00 - $35.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
401(k)
sick leave
Employee Discounts

Job Description

Caffe Luxxe is a renowned family-owned coffee establishment based in Los Angeles, California, known for pioneering the third wave of artisanal coffee in the city. Since its founding in 2006, Caffe Luxxe has grown to operate seven cafes across Los Angeles along with its own small-batch coffee roastery. The company is committed to crafting the highest quality coffee, consistently receiving accolades for its premium coffee blends, which have been rated between 91-94 points by Coffee Review, the industry's leading independent coffee review publication. Caffe Luxxe’s dedication to excellence has earned it the reputation of having the best-tasting coffee year after year, establishing itself as a leader in the luxury coffee market. The brand's focus on quality, community, and customer experience reflects its deep passion for coffee and culinary arts.

The role of Cafe Manager at Caffe Luxxe offers a unique opportunity to join a passionate, fast-growing, and family-oriented company that values talent, dedication, and exceptional customer service. This full-time position based in West Los Angeles comes with a competitive total compensation package ranging from $26 to $35 per hour, reflective of experience and performance. The Cafe Manager serves as the heart of the local cafe operation, responsible for ensuring all aspects of the cafe, including product quality, customer satisfaction, cleanliness, and operational efficiency, meet or exceed the company’s rigorous standards.

As a Cafe Manager, you will be a leader who leads by example, actively engaging on the bar to set high standards for your team in crafting outstanding coffee beverages and delivering superior service. You will manage staff performance, provide specific feedback, and cultivate professional growth by participating in Caffe Luxxe’s mentorship programs and conducting formal annual reviews. This leadership role demands a balance between hands-on operational involvement and strategic management to meet financial targets and enhance the overall customer experience.

Additionally, the Cafe Manager is entrusted with financial oversight of the location’s profit and loss, working closely with the General Manager to establish ambitious but achievable sales goals. Strong analytical skills are essential for monitoring business trends and adjusting strategies to optimize revenue while controlling costs effectively. Operational responsibilities also include developing organizational systems, managing inventory to prevent shortages or excess, and ensuring regular maintenance of all equipment to guarantee smooth day-to-day cafe operations.

Caffe Luxxe values candidates who are passionate about coffee culture and culinary expression, whether or not they have previous barista experience, as training is provided. The ideal individual is detail-oriented, demonstrates stamina under pressure, and is eager to build a rewarding career within a supportive company that offers multiple avenues for advancement. The company also emphasizes compliance with wage, hour laws, and health codes to maintain a fair and healthy workplace.

Benefits offered include medical, dental, and vision insurance, paid vacation and sick leave, participation in a 401(k) plan, and an employee discount program that features free coffee every week. This comprehensive benefits package supports employees’ well-being and professional growth. If you are passionate about joining a thriving coffee business devoted to artisanal quality and a premium customer experience, Caffe Luxxe’s Cafe Manager position is an exceptional opportunity to make a significant impact in the Los Angeles coffee scene.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to manage and lead a team
  • Strong organizational and multitasking abilities
  • Good communication skills
  • Available to work flexible hours including weekends
  • Commitment to maintaining high standards of cleanliness and product quality
  • Willingness to undergo training in coffee preparation if needed

Job Qualifications

  • Experience in customer service or hospitality
  • Strong leadership and team management skills
  • Ability to work under pressure
  • Excellent communication and interpersonal skills
  • Knowledge of coffee and café operations preferred but not required
  • Willingness to learn and adapt in a fast-paced environment
  • High school diploma or equivalent
  • Ability to provide formal performance feedback
  • Basic financial management understanding

Job Duties

  • Model Caffe Luxxe values and set an example for excellent service
  • Provide specific positive and constructive feedback to team members
  • Work through others to foster team growth
  • Remain composed in high-pressure situations
  • Conduct formal annual team member reviews
  • Manage profit and loss of the location
  • Collaborate with General Manager to set and surpass sales targets
  • Monitor business trends and adjust strategies
  • Ensure adherence to standard operating procedures
  • Develop and manage organizational systems
  • Oversee shop logistics and improve efficiency
  • Manage inventory effectively to avoid stock-outs and overstocks
  • Ensure regular equipment maintenance

Job Criteria

Experience

Entry Level (1-2 years)


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