Cafe Manager

Orem, UT, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $20.89 - $22.39

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

flexible schedule

Job Description

Harmons Grocery is a reputable grocery store well-known for its commitment to quality products and exceptional customer service. As a community-focused supermarket, Harmons prides itself on delivering fresh, innovative food offerings coupled with an inviting shopping environment. The company fosters a culture of teamwork, inclusivity, and continuous improvement, making it a preferred employer in the retail food industry. With its dedication to excellence, Harmons Grocery continuously seeks motivated individuals who are passionate about food and customer service to join its dynamic team.

The role of Cafe Associate at Harmons Grocery is a customer-centric position responsible for delivering outstanding service by maintaining the highest quality standards within the cafe section of the store. This role focuses on selling various products such as coffee, espresso drinks, gelato, and baked goods while ensuring product freshness, correct inventory levels, and impeccable presentation. This position requires preparing specialty coffee and espresso beverages, serving and sampling gelato, managing cafe inventory, receiving stock, and cash handling. Café Associates contribute to training new team members, ensuring they adhere to procedures and maintain a positive and productive work environment.

This hourly position offers a competitive pay rate between $20.89 - $22.39 per hour and provides the opportunity for individuals to grow their skill set in both customer service and food preparation. The Cafe Associate role is essential in encouraging customer satisfaction and loyalty by delivering an enjoyable cafe experience and maintaining operational excellence. Candidates should have a genuine passion for coffee and gelato products and demonstrate a strong commitment to teamwork, quality assurance, and customer interaction. Ideal applicants will have barista experience along with a Food Handler's permit, and the role may require working weekends, evenings, and holidays to meet store needs.

Overall, this is an excellent opportunity for those who thrive in a fast-paced customer-focused environment and wish to contribute to a vibrant cafe atmosphere within a respected grocery store. Harmons Grocery invites candidates who value quality, integrity, and exceptional service to apply and become part of a mission-driven team that supports employee growth and community engagement.

Job Requirements

High school diploma or GED preferred
One year of barista experience preferred
Current Food Handler's Permit
Ability to make decisions quickly and independently
Ability to handle conflict professionally and appropriately
Passion for coffee and gelato products
Basic math skills for cash handling
Ability to interpret policies and procedures
Excellent communication skills
Ability to work weekends, evenings, and holidays

Job Qualifications

High school diploma or GED preferred
One year of barista experience preferred
Current Food Handler's Permit
Ability to use good judgment and make decisions quickly and independently
Ability to professionally and appropriately handle conflict
Must enjoy working with and handling coffee and gelato products
Passion for preparing, drinking, and eating coffee and gelato products
Basic math skills for making change
Ability to interpret policies and procedures
Excellent organization and planning skills
Solid communication skills including verbal and listening skills
Ability to accept constructive review and be accountable for own success and the team's success
Must possess integrity, a positive attitude, be mission-driven, and self-directed
Ability to work weekends, evenings, and holidays

Job Duties

Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services the cafe provides
Responsible for maintaining appropriate product assortment and inventory levels for the cafe
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the cafe area is cleaned and sanitized daily and meets company standards for appearance
Delivers excellent customer service to all customers
Trains new cafe associates
Prepares coffee and espresso drinks
Samples and serves gelato
Serves baked goods
Receives and stocks product for the cafe
Cashiers for products purchased at the cafe
Responsible for inventory and ordering for cafe
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
Assists as needed to ensure the success of the bakery as a whole