Cafe Manager

Wichita, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.50 - $21.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid training

Career Development

Job Description

Urban Air Adventure Parks is a pioneering leader in the indoor adventure park industry and a market leader specializing in location-based entertainment. Based in Dallas, this innovative company has set the standard by creating an adventure park concept that combines fun, excitement, and physical activity for families and children. Urban Air Adventure Parks operates the largest network of adventure parks worldwide, offering thrilling attractions that encourage kids and families to engage in adventurous play and memorable experiences. Their commitment to creating safe, fun, and inspiring entertainment environments is reflected in their purpose of helping kids have fun and aim higher, encouraging them to achieve things they never thought possible. This company fosters a culture of opportunity and inclusion, embracing equal employment opportunities and supporting the growth and development of their team members. Urban Air Wichita, as a part of this renowned network, shares these core values and commitment to excellence in entertainment and customer experience.

The Cafe Manager role at Urban Air is a critical leadership position responsible for overseeing the daily operations of the Urban Air Cafe, ensuring the smooth running of kitchen and service areas, and delivering exceptional food and beverage service to guests. This hands-on role involves direct engagement in cooking, preparing, and serving food items while maintaining high standards of speed, efficiency, and customer friendliness. The Cafe Manager is expected to guide and manage the cafe team effectively, instilling a sense of urgency and teamwork while supporting a positive work environment. This position demands a detail-oriented leader who can execute all processes, handle inventory control, and maintain strict hygiene and cleanliness standards. The role requires active participation in training staff, managing schedules, and ensuring that the cafe consistently meets service and quality expectations. The manager also acts as the first point of contact for guest concerns related to the cafe, highlighting the importance of excellent interpersonal and problem-solving skills. Scheduled shifts provide structure, but flexibility to stay beyond scheduled hours is essential during peak business times or unusual circumstances. This position is ideal for a motivated hospitality professional who is eager to lead a vibrant team, uphold Urban Air’s standards, and contribute to creating a fun and memorable cafe experience for every guest. The Cafe Manager at Urban Air is a role where leadership meets practical skills in a dynamic, fast-paced environment geared towards customer satisfaction and operational excellence.

Job Requirements

Ability to lead, motivate and empower team members
ability to align team members with Urban Air culture by balancing seriousness and having fun
ability to take initiative
excellent interpersonal and communication skills
ability to recognize problems and problem-solve
ability to set goals and convert plans into action
ability to see patterns in performance and strategize solutions
exercise good judgment in decision making
open to feedback and self-improvement
ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
serve as a role model by demonstrating and upholding Urban Air policies and standards
work days, nights, and/or weekends as required
work in noisy, fast-paced environment with distracting conditions
move about facility and stand for long periods of time
lift and carry up to 30 lbs.

Job Qualifications

Minimum of high school diploma or equivalent required, some college preferred
minimum of two (2) years’ previous F&B experience (quick service and/or restaurant experience)
1-3 years’ management experience in the hospitality field preferred
must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment

Job Duties

Support the proper execution of all processes, systems and standards
ensure all deliveries are received correctly and logged
maintain effective inventory control, storage, and rotation to minimize wastage
manage the cafe team, ensuring they always work to the expected standards
adhere to scheduled shifts and willingness to stay beyond when business or circumstances dictate
train cafe staff in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
set a high standard and good example for cafe staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
set a high standard and good example for cafe staff regarding cleanliness and hygiene, including a regular deep clean schedule
maintain a clear, well-organized and easy-to-access cafe
handle guest concerns regarding the cafe
participate in regular staff meetings and training as and when required
other duties as tasked by general manager