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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible schedule
Job Description
Urban Air Adventure Parks is the premier indoor adventure park and a market leader in location-based entertainment. Headquartered in Dallas, Texas, Urban Air has pioneered the adventure park industry and has grown to become the largest adventure park operator in the world. Its mission is centered around helping kids have fun and aim higher, encouraging them to break boundaries and achieve goals they never thought possible. With a focus on creating safe, exciting, and family-friendly environments, Urban Air Adventure Parks combines innovative attractions with exceptional customer service to deliver memorable experiences for guests of all ages. The company's engaging and... Show More
Job Requirements
- Ability to lead, motivate and empower team members
- Ability to align team members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Willingness to hold oneself accountable for high standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two years previous food and beverage experience
- 1-3 years management experience in hospitality preferred
- Must have or be willing to attain ServSafe or equivalent Food Handling Certification within first 30 days
Job Duties
- Support the proper execution of all processes, systems, and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Urban Café Team ensuring they always work to the expected standards
- Adhere to scheduled shifts and stay beyond when business dictates
- Train the team in menu preparation and front of house staff in drinks and ready-to-eat foods
- Establish and maintain high standards for punctuality, attendance, attitude, cleanliness, and hygiene
- Maintain a clear, organized, and easy-to-access Urban Café
- Handle guest concerns pertaining to the Urban Café
- Participate in regular staff meetings and training as required
- Perform other duties as assigned by General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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