Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,700.00 - $122,700.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401k plan
Paid holidays
Career development opportunities

Job Description

Mexico Ceaty is a dynamic new dining concept located on the San Antonio River Walk, offering an innovative and exceptional culinary experience that marries vibrant atmospheres with premium hospitality standards. Emphasizing attention to detail and a commitment to unforgettable guest experiences, Mexico Ceaty stands as one of the most ambitious culinary projects in South Texas. This unique venue features a variety of dining experiences, including Dulce Aroma, its panadera-inspired caf dedicated to celebrating Mexican coffee culture and traditional pastries. As part of the renowned Jason Dady Restaurant Group, which has established numerous acclaimed dining establishments throughout San Antonio and South Texas, Mexico Ceaty benefits from decades of culinary expertise and a commitment to excellence. This group is well-known for its quality, innovation, and diverse offerings across multiple venues, making Mexico Ceaty’s Dulce Aroma a flagship concept within this portfolio.

Dulce Aroma is Mexico Ceaty’s signature caf that brings together world-class barista craft and the culinary soul of Mexican panadera, setting itself apart from chain cafes by infusing culture, story, and authentic flavor into every cup and bite. This full-concept destination serves Mexican pastries, freshly made churros, breakfast tacos, and a specialty beverage program rooted deep in Mexican coffee traditions. As the Caf Manager of Dulce Aroma, you play a pivotal role in elevating not only coffee operations but also bringing a distinct cultural narrative and hospitality warmth to the guest experience. This role requires leadership that embodies the Get It, Want It, Capacity to Do It (GWC) framework, inspiring the team through Lean, Manage, and Accountable (LMA) principles.

Your responsibilities span from ensuring impeccable daily cafe operations—opening and closing with precision, maintaining equipment standards, managing product freshness and quality, to implementing a comprehensive barista training program akin to Starbucks-caliber structure blended with Mexican identity. You will oversee all food and beverage quality controls, coordinate production timing, execute signature recipes with consistency, and maintain visually compelling displays. Beyond operations, your role extends to training and developing your team so every member fully understands and delivers the story behind the menu items, fostering deep engagement and pride.

Financially, you are accountable for managing the P&L, food and beverage costs, labor targets, inventory accuracy, and waste minimization, leveraging systems like Extra Chef and Toast POS to streamline ordering and reporting. Guest experience remains central, with an expectation that you set warm, knowledgeable standards for service that reflect genuine Mexican hospitality, cultivating regular customers who feel recognized and welcome.

This role is not just managerial but transformational—it requires hands-on, culturally attuned leadership that refuses to settle for anything less than excellence. You must be comfortable leading from the front, engaging your team with warmth and accountability, and continuously refining operations to exceed guest expectations every day. Fluency in both English and Spanish is strongly preferred due to the bilingual nature of the environment. You will thrive in a high-volume, fast-paced setting that demands early morning, weekend, and holiday availability.

Joining Dulce Aroma means engaging with a deeply meaningful brand at a prime Texas location. If you are passionate about coffee, Mexican culinary culture, and leadership, this role provides an exciting opportunity to shape a unique cafe destination within one of San Antonio’s most visited landmarks, while contributing to a storied restaurant group’s most ambitious project to date.

Job Requirements

  • High school diploma or equivalent
  • minimum two years of caf management experience Starbucks specialty coffee hotel caf or equivalent preferred
  • barista certification or equivalent hands-on espresso training required
  • strong passion for Mexican culinary culture and panadera
  • excellent communication and interpersonal skills bilingual English Spanish preferred
  • capability to manage and minimize product waste and maintain par levels
  • proficiency with POS and inventory management systems like Extra Chef and Toast POS
  • availability for early mornings weekends and holidays
  • ability to lead and inspire a diverse team
  • strong organizational and multitasking abilities

Job Qualifications

  • Two plus years of caf management experience Starbucks specialty coffee hotel caf or equivalent strongly preferred
  • barista certification or equivalent hands-on espresso training you know your machine your grind your extraction and your milk
  • demonstrated ability to build and execute a barista training program from scratch
  • genuine passion for Mexican food culture panadera and the culinary story Dulce Aroma is telling
  • experience managing product freshness waste and par levels in a high-volume caf environment
  • strong people skills you coach you develop you hold accountable and you do all three with warmth
  • bilingual English Spanish strongly preferred team and guest interactions frequently occur in both languages
  • familiarity with Toast POS or equivalent caf POS systems
  • ability to work early mornings weekends and holidays

Job Duties

  • Open and close Dulce Aroma with precision every station stocked every machine calibrated every display case beautiful before the first guest arrives
  • maintain espresso equipment to manufacturer standards daily cleaning calibration and preventative maintenance protocols
  • manage churros production timing and freshness windows zero stale product on the counter ever
  • ensure the Mexican bakery display is fully stocked properly labeled and visually compelling at all times
  • oversee breakfast taco production in coordination with the kitchen proper holding temps salsa pairings and timely execution
  • execute all aguas frescas and signature drink recipes to spec consistent flavor consistent presentation every shift
  • build and execute a comprehensive barista training program Starbucks-caliber in structure Mexico Ceaty in identity
  • certify every barista on the full espresso program before they serve a single guest independently
  • train the team on menu storytelling every item has a name an origin and a reason to be here
  • conduct daily pre-shift meetings product knowledge specials goals energy
  • identify high-potential baristas and develop them toward leadership roles
  • coach in real time document performance and hold the team accountable to the standard you set
  • manage Dulce Aroma P&L food cost beverage cost waste and labor targets
  • maintain accurate par levels for all bakery beverage and supply items using Extra Chef for ordering and invoice reconciliation
  • monitor product sell-through and adjust bake production quantities to minimize waste and maximize freshness
  • report weekly on sales performance top-selling items and opportunities for menu or operations improvement
  • set and enforce a guest interaction standard that feels warm knowledgeable and genuinely Mexican not scripted
  • build a regular customer culture guests should feel recognized and welcomed every time they return
  • handle guest feedback and complaints on the spot with ownership and grace
  • coordinate with Mexico Ceatys marketing team on seasonal promotions new menu launches and social media content featuring Dulce Aroma

Job Criteria

Experience

Mid Level (3-7 years)


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