Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $24.00
Benefits
Comprehensive health insurance
Dental Insurance
vision coverage
Best-in-class coffee training and continuing education
Free membership into the Specialty Coffee Association of America
401(k) Plan
Paid Time Off
paid volunteer hours
50% discount on all products, both online and in-cafe
2 free drinks during shifts for cafe team members
Flexible spending account
Commuter Benefits
Employee assistance program
Job Description
Blue Bottle is a renowned specialty coffee roaster and retailer dedicated to connecting the world to exceptional coffee experiences that elevate the craft from seed to cup. Founded with a mission to foster a sustainable coffee culture, Blue Bottle emphasizes quality, environmental responsibility, and a people-centered approach to business. The company invests heavily in its team and community, striving to build a better tomorrow by championing sustainability for its employees, the company itself, and the planet. With locations across the United States and internationally, Blue Bottle is recognized for its premium coffee, innovative brewing techniques, and outstanding customer service, cultivating... Show More
Job Requirements
- 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage
- 2+ years of leadership experience leading a team of 10+ people
- Proven experience in hiring, training, and developing team members
- Completed Blue Bottle Academy's Barista training and validation program or will complete it within 90 days post-hire
- Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
- A strong understanding of a profit and loss statement and knowledge of how to impact it
- Comfort using computer programs, especially Google Drive tools (Sheets, Docs, Calendar)
- This is an on-site position
- you must have a flexible schedule and be available to work mornings, evenings, weekends, and holidays
- Ability to smell and taste
- you're tasting and smelling coffee and food, helping ensure quality control for each cup and plate
- Ability to listen and speak
- you're listening and speaking with our guests to take and fill orders, and guide and create experiences
Job Qualifications
- 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage
- 2+ years of leadership experience leading a team of 10+ people
- Proven experience in hiring, training, and developing team members
- Completed Blue Bottle Academy's Barista training and validation program or will complete it within 90 days post-hire
- Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
- A strong understanding of a profit and loss statement and knowledge of how to impact it
- Comfort using computer programs, especially Google Drive tools (Sheets, Docs, Calendar)
- This is an on-site position
- you must have a flexible schedule and be available to work mornings, evenings, weekends, and holidays
- Ability to smell and taste
- you're tasting and smelling coffee and food, helping ensure quality control for each cup and plate
- Ability to listen and speak
- you're listening and speaking with our guests to take and fill orders, and guide and create experiences
Job Duties
- Build, develop, inspire, and retain an incredible team by providing direct feedback, offering coaching and mentorship, conducting regular development check-ins, and leading performance management activities to nurture individual and collective growth
- Dedicate yourself to ensuring every guest enjoys an exceptional experience by leading from the front, inspiring and empowering your team to exceed guest expectations consistently, and turning each visit into a memorable occasion
- Manage the cafe's day-to-day operations, overseeing critical operations such as ordering, writing schedules that align with the dynamic needs of the team and business, banking procedures, and meticulously reviewing and approving payroll to ensure a seamless and accurate operational flow
- Lead the cafe team by setting a high bar for performance metrics, ensuring the continual surpassing of targets in sales, guest satisfaction, and overarching cafe goals
- Motivate team members to actively contribute towards achieving our company-wide sustainability goals, fostering a sense of purpose and shared commitment to environmental responsibility
- Champion a work culture that prioritizes safety and respect
- foster an environment where each team member feels secure and valued, ensuring the workplace becomes a hub for collaboration, creativity, and mutual respect
- Collaborate seamlessly with other Blue Bottle teams and your Area Leader to craft creative initiatives that engage the local community, strengthen relationships with regular guests, and extend a warm welcome to newcomers
- Act as the guardian of quality and deliciousness, coaching and training your team to uphold the highest standards for every beverage and food item served
- Uphold an unwavering commitment to health, food safety, and general safety guidelines
- Manage the Cafe's Profit and Loss statement, aligning it with overarching goals encompassing sales, budget adherence, and other strategic targets
- Address all team member concerns proactively, demonstrating a keen understanding of the importance of a harmonious work environment
Job Location
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