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Cafe Hollywood- Restaurant Floor Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
flexible scheduling

Job Description

Cafe Hollywood is a vibrant new restaurant nestled on the casino floor of the renowned Planet Hollywood Resort & Casino. This establishment is a dynamic celebration of all things Hollywood, blending a fun, hip atmosphere with a unique combination of retro and modern design elements. Guests stepping into Cafe Hollywood are welcomed into an engaging ambiance illuminated by 35 monitors that showcase a multimedia tribute featuring iconic moments from Planet Hollywood's rich 25-year history, including legendary grand opening celebrations. The restaurant’s décor is further enhanced with a photo gallery depicting unforgettable entertainment moments, providing patrons with a visually immersive experience.

Operating 24 hours a day, Cafe Hollywood offers a versatile menu designed to appeal to every taste and schedule. Whether you’re seeking an all-day breakfast, a late-night dinner, or something in between, the menu boasts a range of classic favorites alongside innovative new options. Integral to the venue is The Counter, a centerpiece offering a delightful assortment of fresh pastries, specialty coffee drinks, artisanal gelato, decadent desserts, and craft sodas, making it the perfect spot for quick take-out or casual dining.

In addition to its extensive food offerings, Cafe Hollywood features a sleek wine bar and lounge, presenting over 40 wine varietals, including 24 available by-the-glass, complemented by a full bar and a menu of small plates. This elegant lounge serves as an ideal location for pre- or post-theater cocktails, happy hour gatherings with friends, or simply enjoying a fine wine, craft beer, or cocktail at any time of day. The seamless blend of engaging entertainment, high-quality food and beverages, and a stylish atmosphere makes Cafe Hollywood a premier dining destination for locals and visitors alike.

The role available at Cafe Hollywood is tailored for individuals who thrive in a fast-paced, energetic environment and who are passionate about delivering exceptional customer service within a celebrated entertainment setting. Employees are expected to embody key professional attributes such as accountability, adaptability, effective oral and written communication, decision making, customer orientation, leadership, and the ability to work under pressure. The position demands a proactive attitude toward problem solving and resource management, as well as strong motivation to inspire oneself and others toward achieving excellence.

This position is ideal for candidates who have a high school diploma or GED and one to two years of related experience. Additionally, proficiency in Microsoft Word and Excel is required to support administrative and operational functions. Working at Cafe Hollywood means becoming part of a team dedicated to creating memorable experiences that celebrate Hollywood’s glamour and excitement, combined with the warmth and approachability of a community-focused restaurant. The establishment’s commitment to continuous improvement and exceptional guest satisfaction offers employees opportunities for growth and development in the hospitality industry.

Job Requirements

  • high school graduate or general education degree
  • one-two year related experience
  • proficiency in microsoft word and excel

Job Qualifications

  • high school graduate or general education degree
  • one-two year related experience
  • proficiency in microsoft word and excel
  • effective oral communication skills
  • clear and concise written communication skills
  • ability to work under pressure
  • leadership abilities
  • problem-solving skills
  • customer-oriented mindset

Job Duties

  • accept responsibility and account for actions
  • adapt to change in the workplace
  • communicate effectively using spoken word
  • write clearly and concisely
  • make critical decisions following company procedures
  • take care of customers’ needs while following procedures
  • influence others to perform effectively
  • complete tasks under stressful situations
  • be accountable for conduct
  • proactively solve work-related problems
  • manage resources including people and equipment
  • inspire oneself and others to reach goals

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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