Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Employee Discounts
flexible schedule
Training and Development
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Based in Dallas, Texas, this innovative entertainment company pioneered the adventure park concept and has grown into the largest adventure park operator worldwide. With a strong commitment to providing fun, safe, and engaging environments, Urban Air encourages kids and families to aim higher and achieve things they never thought possible. The company values inclusivity and diversity, standing as an equal opportunity employer dedicated to a supportive and dynamic workplace culture.
Urban Air Meridian is currently seeking enthusiastic and dedicated Café Team Members to join their team. This role is vital in delivering excellent guest service and maintaining efficient operations within the Urban Air Café. Team Members are primarily responsible for serving guests quickly and with care, providing a positive and memorable dining experience inside the adventure park. The position involves multitasking between kitchen duties, service areas, cashier responsibilities, and guest interactions, all performed with a sense of urgency and high standards.
In this fast-paced environment, Café Team Members prepare and serve food, manage stock levels, keep the café area clean and organized, and handle guest inquiries and complaints professionally. Candidates should be able to upsell to maximize profits while ensuring guests feel welcomed and supported throughout their visit. The role requires a flexible, hardworking individual who thrives under pressure and enjoys working collaboratively with team members. Urban Air values team players who hold themselves accountable to high standards of professionalism and conduct.
The Café Team Member position at Urban Air Meridian offers a unique opportunity to work within an industry-leading adventure park while gaining valuable experience in food service and customer relations. This role is ideal for individuals seeking a dynamic work environment with varied responsibilities and the chance to contribute to an outstanding guest experience. Urban Air supports continuous growth and development through regular staff meetings and training, ensuring employees have the resources to succeed and grow within the company.
Urban Air Meridian is currently seeking enthusiastic and dedicated Café Team Members to join their team. This role is vital in delivering excellent guest service and maintaining efficient operations within the Urban Air Café. Team Members are primarily responsible for serving guests quickly and with care, providing a positive and memorable dining experience inside the adventure park. The position involves multitasking between kitchen duties, service areas, cashier responsibilities, and guest interactions, all performed with a sense of urgency and high standards.
In this fast-paced environment, Café Team Members prepare and serve food, manage stock levels, keep the café area clean and organized, and handle guest inquiries and complaints professionally. Candidates should be able to upsell to maximize profits while ensuring guests feel welcomed and supported throughout their visit. The role requires a flexible, hardworking individual who thrives under pressure and enjoys working collaboratively with team members. Urban Air values team players who hold themselves accountable to high standards of professionalism and conduct.
The Café Team Member position at Urban Air Meridian offers a unique opportunity to work within an industry-leading adventure park while gaining valuable experience in food service and customer relations. This role is ideal for individuals seeking a dynamic work environment with varied responsibilities and the chance to contribute to an outstanding guest experience. Urban Air supports continuous growth and development through regular staff meetings and training, ensuring employees have the resources to succeed and grow within the company.
Job Requirements
- Have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
- Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
- An effective, well-organized and efficient team player with a strong sense of discipline and urgency
- Holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- Minimum of High School Diploma or equivalent required, some College preferred
- Previous restaurant/quick service experience preferred
- Basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- Ensure adequate stock levels of supplies and consumables for the Café area
- Manage queues and exceed guest expectations
- upsell to maximize profit
- Keep Café and surrounding areas tidy and clean
- this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
- Handle guest complaints in the first instance and report feedback to the Leadership Team
- Work within established guidelines and operating procedures
- Measure and assemble ingredients for menu items
- Properly cook and store food items at appropriate temperatures
- Rotate stock items as per established procedure
- Ensure compliance with all health code regulations
- Maintain clear, well-organized kitchen and storage areas
- Participate in regular staff meetings and training, as required
- Other duties as tasked by Leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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