Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Job Description
Urban Air Adventure Parks is a leading indoor adventure park and the foremost name in location-based entertainment worldwide. Headquartered in Dallas, Urban Air has revolutionized the family entertainment industry by pioneering the adventure park concept, making it accessible across various locations throughout the United States and beyond. As the largest adventure park operator in the world, Urban Air continuously sets the standard for fun, safety, and innovation in the industry. Each park offers a variety of attractions designed for all ages, combining physical activity with entertainment to create an energized environment where families and friends can enjoy memorable experiences together. The company is committed to fostering a vibrant and inclusive workplace where team members are empowered to contribute meaningfully to the guests' enjoyment and overall park success.
Urban Air Port St. Lucie is currently recruiting dedicated Café Team Members to join its dynamic team. This role is integral to providing exceptional guest service within the Urban Air Café, ensuring each visitor enjoys a quality food and beverage experience alongside their exciting adventure park visit. The Café Team Member position involves a blend of responsibilities in the kitchen and service areas, including food preparation, cooking, serving, cashiering, and guest interaction. The ideal candidate is energetic, friendly, and capable of working efficiently in a fast-paced, sometimes noisy environment. They must maintain high standards of cleanliness, adhere to food safety regulations, and demonstrate a strong sense of urgency and professionalism at all times.
Working in this role requires excellent communication skills and the ability to multitask effectively while remaining organized and attentive to details. The successful team member will be responsible for managing food stock, providing menu recommendations, handling guest inquiries and complaints courteously, and ensuring all food and drink items are prepared and stored correctly. The position requires a flexible schedule, including days, nights, and weekends, and the physical ability to stand for extended periods and lift up to 30 pounds. Urban Air values employees who are eager to learn, work under their own initiative, support team members, and uphold the company’s commitment to outstanding guest experiences. Port St. Lucie is proud to be an equal opportunity employer, welcoming applicants from all backgrounds to contribute to a positive workplace atmosphere. This employment opportunity offers the chance to be part of a leading entertainment brand dedicated to making a difference in the community and delivering unforgettable experiences to guests of all ages.
Urban Air Port St. Lucie is currently recruiting dedicated Café Team Members to join its dynamic team. This role is integral to providing exceptional guest service within the Urban Air Café, ensuring each visitor enjoys a quality food and beverage experience alongside their exciting adventure park visit. The Café Team Member position involves a blend of responsibilities in the kitchen and service areas, including food preparation, cooking, serving, cashiering, and guest interaction. The ideal candidate is energetic, friendly, and capable of working efficiently in a fast-paced, sometimes noisy environment. They must maintain high standards of cleanliness, adhere to food safety regulations, and demonstrate a strong sense of urgency and professionalism at all times.
Working in this role requires excellent communication skills and the ability to multitask effectively while remaining organized and attentive to details. The successful team member will be responsible for managing food stock, providing menu recommendations, handling guest inquiries and complaints courteously, and ensuring all food and drink items are prepared and stored correctly. The position requires a flexible schedule, including days, nights, and weekends, and the physical ability to stand for extended periods and lift up to 30 pounds. Urban Air values employees who are eager to learn, work under their own initiative, support team members, and uphold the company’s commitment to outstanding guest experiences. Port St. Lucie is proud to be an equal opportunity employer, welcoming applicants from all backgrounds to contribute to a positive workplace atmosphere. This employment opportunity offers the chance to be part of a leading entertainment brand dedicated to making a difference in the community and delivering unforgettable experiences to guests of all ages.
Job Requirements
- Have a friendly and engaging personality and is a good written and verbal communicator
- Able to work under pressure
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
- Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
- An effective, well-organized and efficient team player with a strong sense of discipline and urgency
- Holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- Minimum of high school diploma or equivalent required
- Some college preferred
- Previous restaurant/quick service experience preferred
- Basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- Ensure adequate stock levels of supplies and consumables for the Café area
- Manage queues and exceed guest expectations
- upsell to maximize profit
- Keep Café and surrounding areas tidy and clean
- this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
- Handle guest complaints in the first instance and report feedback to the Leadership Team
- Work within established guidelines and operating procedures
- Measure and assemble ingredients for menu items
- Properly cook and store food items at appropriate temperatures
- Rotate stock items as per established procedure
- Ensure compliance with all health code regulations
- Maintain clear, well-organized kitchen and storage areas
- Participate in regular staff meetings and training, as required
- Other duties as tasked by Leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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