Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedule
Job Description
Urban Air Adventure Parks is a leading name in the indoor adventure park industry, recognized as the market leader in location-based entertainment. Founded with the vision to provide thrilling and safe entertainment for all ages, Urban Air has grown to become the largest operator of adventure parks worldwide. Headquartered in Dallas, the company has revolutionized family entertainment by offering a unique blend of fun, fitness, and adventure under one roof. The parks feature a wide variety of attractions, including trampolines, climbing walls, obstacle courses, and more, catering to a broad audience that ranges from young children to adults seeking an active and enjoyable experience. Urban Air's commitment goes beyond just fun; it focuses on inspiring kids to aim higher and achieve more than they ever thought possible, fostering confidence and resilience through play and challenges.
Urban Air Killeen, part of this innovative and growth-driven company, is looking to expand its team by hiring dedicated Café Team Members. These roles are a crucial part of the guest experience, ensuring that visitors receive excellent food and beverage service within the park. The Café Team Members are responsible for a range of tasks that encompass food preparation, customer service, and maintaining a clean and welcoming environment in the café area. This role requires a balance of speed, efficiency, and warmth, as team members interact directly with guests, helping to create memorable visits.
Working as a Café Team Member at Urban Air Killeen means being part of a dynamic, fast-paced environment where teamwork and guest satisfaction are top priorities. The position includes duties such as cooking and serving a variety of menu items, managing cash transactions, assisting guests with product selections, and maintaining stock levels. Team members are expected to uphold the highest standards of food safety and cleanliness, complying with all health regulations. This role suits individuals who are energetic, personable, and capable of multitasking under pressure while maintaining a positive attitude.
Urban Air values its employees and offers a supportive work culture that encourages professional growth and development. Café Team Members participate in regular training sessions to enhance their skills and improve service quality. The company emphasizes teamwork, respect, and accountability, creating an environment where staff feel valued and motivated. Candidates with some prior experience in quick service or restaurant settings will find this role aligned with their skills, but Urban Air also welcomes enthusiastic individuals eager to learn and contribute to the park’s success.
This part-time or full-time hourly position offers flexible work schedules, including evenings and weekends, making it an ideal opportunity for students, part-time workers, or anyone interested in becoming part of a vibrant entertainment and hospitality team. Urban Air Killeen is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Working at Urban Air means joining a community focused on delivering joyful experiences to families and individuals, with an emphasis on creating lasting memories through exceptional service and fun.
Urban Air Killeen, part of this innovative and growth-driven company, is looking to expand its team by hiring dedicated Café Team Members. These roles are a crucial part of the guest experience, ensuring that visitors receive excellent food and beverage service within the park. The Café Team Members are responsible for a range of tasks that encompass food preparation, customer service, and maintaining a clean and welcoming environment in the café area. This role requires a balance of speed, efficiency, and warmth, as team members interact directly with guests, helping to create memorable visits.
Working as a Café Team Member at Urban Air Killeen means being part of a dynamic, fast-paced environment where teamwork and guest satisfaction are top priorities. The position includes duties such as cooking and serving a variety of menu items, managing cash transactions, assisting guests with product selections, and maintaining stock levels. Team members are expected to uphold the highest standards of food safety and cleanliness, complying with all health regulations. This role suits individuals who are energetic, personable, and capable of multitasking under pressure while maintaining a positive attitude.
Urban Air values its employees and offers a supportive work culture that encourages professional growth and development. Café Team Members participate in regular training sessions to enhance their skills and improve service quality. The company emphasizes teamwork, respect, and accountability, creating an environment where staff feel valued and motivated. Candidates with some prior experience in quick service or restaurant settings will find this role aligned with their skills, but Urban Air also welcomes enthusiastic individuals eager to learn and contribute to the park’s success.
This part-time or full-time hourly position offers flexible work schedules, including evenings and weekends, making it an ideal opportunity for students, part-time workers, or anyone interested in becoming part of a vibrant entertainment and hospitality team. Urban Air Killeen is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Working at Urban Air means joining a community focused on delivering joyful experiences to families and individuals, with an emphasis on creating lasting memories through exceptional service and fun.
Job Requirements
- Have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public, able to initiate conversations and provide a sincere welcome
- enjoy providing good service
- willingness to learn, take instruction and work under own initiative
- supporting other team members and able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- previous restaurant/quick service experience preferred
- basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for the Café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep Café and surrounding areas tidy and clean
- handle guest complaints in the first instance and report feedback to the Leadership Team
- work within established guidelines and operating procedures
- measure and assemble ingredients for menu items
- properly cook and store food items at appropriate temperatures
- rotate stock items as per established procedure
- ensure compliance with all health code regulations
- maintain clear, well-organized kitchen and storage areas
- participate in regular staff meetings and training, as required
- other duties as tasked by Leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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