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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.25 - $15.25
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Job Description
Urban Air Adventure Parks is a leading entertainment company specializing in indoor adventure parks. Headquartered in Dallas, Urban Air pioneered the adventure park concept and has grown to become the largest operator of location-based adventure parks worldwide. The company is dedicated to providing families, especially children, with a safe and fun environment that encourages physical activity, growth, and achievement. At Urban Air, the focus is on delivering memorable experiences that inspire kids to aim higher and accomplish what they may have never thought possible. Carrying this mission forward, Urban Air Jackson upholds a welcoming and inclusive work culture, being an... Show More
Job Requirements
- have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
- willingness to learn, take instruction and work under own initiative
- supporting other team members and able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- minimum of high school diploma or equivalent required
- some college preferred
- previous restaurant or quick service experience preferred
- basic math skills of adding and subtracting required
- servsafe or similar food handling certification preferred
Job Duties
- demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for the café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep café and surrounding areas tidy and clean
- handle guest complaints in the first instance and report feedback to the leadership team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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