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Urban Air Adventure Park logo

Café FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.50 - $15.75
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Training and Development
team events
Retirement Plan

Job Description

Urban Air Adventure Parks is a leading name in the indoor adventure park industry, renowned for its innovative and exciting family entertainment experiences. Headquartered in Dallas, Urban Air has pioneered the location-based entertainment sector and established itself as the largest adventure park operator globally. The company's mission revolves around encouraging kids to have fun, aim higher, and accomplish feats they once thought impossible. Urban Air prides itself on providing a safe, welcoming, and exhilarating environment that inspires creativity, physical activity, and social engagement among guests of all ages.

Urban Air Sarasota, part of this expansive network, operates with a ... Show More

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
  • An effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • Holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • Previous restaurant/quick service experience preferred
  • Basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • Ensure adequate stock levels of supplies and consumables for the Café area
  • Manage queues and exceed guest expectations
  • upsell to maximize profit
  • Keep Café and surrounding areas tidy and clean
  • this includes but is not limited to table clearing, removing and washing dishes, and taking out the trash
  • Handle guest complaints in the first instance and report feedback to the Leadership Team
  • Work within established guidelines and operating procedures
  • Measure and assemble ingredients for menu items
  • Properly cook and store food items at appropriate temperatures
  • Rotate stock items as per established procedure
  • Ensure compliance with all health code regulations
  • Maintain clear, well-organized kitchen and storage areas
  • Participate in regular staff meetings and training, as required
  • Other duties as tasked by Leadership

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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