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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $15.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
team events
Retirement Plan
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company and a pioneer in location-based entertainment. Founded and headquartered in Dallas, Urban Air has established itself as the largest operator of adventure parks globally, revolutionizing the way families and individuals engage in fun and active recreation. Known for blending thrilling physical activities with a safe and family-friendly environment, Urban Air offers a wide range of attractions, including trampolines, climbing walls, obstacle courses, and more, ensuring excitement and engagement for all age groups. With a mission centered around helping kids and families have fun and aim higher, Urban Air inspires... Show More
Job Requirements
- Have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
- Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
- An effective, well-organized and efficient team player with a strong sense of discipline and urgency
- Holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- Minimum of High School Diploma or equivalent required, some College preferred
- Previous restaurant/quick service experience preferred
- Basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- Ensure adequate stock levels of supplies and consumables for the Café
- area
- Manage queues and exceed guest expectations
- upsell to maximize profit
- Keep Café
- and surrounding areas tidy and clean
- this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
- Handle guest complaints in the first instance and report feedback to the Leadership Team
- Work within established guidelines and operating procedures
- Measure and assemble ingredients for menu items
- Properly cook and store food items at appropriate temperatures
- Rotate stock items as per established procedure
- Ensure compliance with all health code regulations
- Maintain clear, well-organized kitchen and storage areas
- Participate in regular staff meetings and training, as required
- Other duties as tasked by Leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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