Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.50 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Pay range $16.50-$20.00/hour
Job Description
Urban Air Adventure Parks is the premier indoor adventure park and a market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air has pioneered the adventure park concept and holds the distinction of being the largest adventure park operator globally. The company strives to create fun, safe, and engaging environments where children and families can experience thrilling challenges and activities that inspire them to aim higher and achieve beyond their expectations. At the heart of Urban Air’s success is its commitment to providing top-tier entertainment, excellent customer service, and a spirited team culture that values safety, innovation, and joy.
Urban Air Vancouver is seeking motivated and enthusiastic Café BOH/FOH Team Members to join their vibrant team. This role is crucial to ensuring a seamless and enjoyable experience for guests visiting the Urban Air Café, a key component of the adventure park’s overall offering. The Café Team Member position involves a dynamic blend of kitchen and front-of-house responsibilities, including food preparation, cooking, serving, cashiering, and customer interaction. Team members are expected to demonstrate efficiency, a strong sense of urgency, and meticulous attention to guest service standards.
The working environment is fast-paced and energetic, reflecting the lively nature of the adventure park. Candidates must be adaptable, cooperative, and detail-oriented, ready to handle multiple tasks simultaneously while maintaining a friendly and professional demeanor. As a Café Team Member, you will play a significant role in representing the brand through high-quality food service and positive customer engagement, ensuring guests leave with memorable experiences and a desire to return.
This is a part-time to full-time hourly position with compensation ranging between $16.50 and $20.00 per hour, depending on experience and qualifications. Urban Air offers a supportive workplace with training opportunities, allowing team members to grow their skills in food handling, guest relations, and teamwork within a fun and inclusive setting. Join Urban Air Vancouver and contribute to a pioneering company that is redefining entertainment and creating lasting memories for its guests.
Urban Air Vancouver is seeking motivated and enthusiastic Café BOH/FOH Team Members to join their vibrant team. This role is crucial to ensuring a seamless and enjoyable experience for guests visiting the Urban Air Café, a key component of the adventure park’s overall offering. The Café Team Member position involves a dynamic blend of kitchen and front-of-house responsibilities, including food preparation, cooking, serving, cashiering, and customer interaction. Team members are expected to demonstrate efficiency, a strong sense of urgency, and meticulous attention to guest service standards.
The working environment is fast-paced and energetic, reflecting the lively nature of the adventure park. Candidates must be adaptable, cooperative, and detail-oriented, ready to handle multiple tasks simultaneously while maintaining a friendly and professional demeanor. As a Café Team Member, you will play a significant role in representing the brand through high-quality food service and positive customer engagement, ensuring guests leave with memorable experiences and a desire to return.
This is a part-time to full-time hourly position with compensation ranging between $16.50 and $20.00 per hour, depending on experience and qualifications. Urban Air offers a supportive workplace with training opportunities, allowing team members to grow their skills in food handling, guest relations, and teamwork within a fun and inclusive setting. Join Urban Air Vancouver and contribute to a pioneering company that is redefining entertainment and creating lasting memories for its guests.
Job Requirements
- have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public
- able to initiate conversations and provide a sincere welcome
- enjoy providing good service
- willingness to learn
- take instruction and work under own initiative
- support other team members and able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- minimum of high school diploma or equivalent
- some college preferred
- previous restaurant or quick service experience preferred
- basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for the café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep café and surrounding areas tidy and clean
- handle guest complaints in the first instance and report feedback to the leadership team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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