Cafe FOH/BOH Team Member

Urban Air Adventure Parks is a leading indoor adventure park and the largest operator in the world specializing in location-based entertainment. Founded and headquartered in Dallas, the company has revolutionized the entertainment industry by pioneering the adventure park concept. Offering a wide range of physical activities and attractions designed for children and families, Urban Air focuses on creating memorable experiences that inspire kids to challenge themselves and achieve new goals. The Parks provide a safe, clean, and fun environment for guests of all ages to explore their physical limits through trampolines, climbing walls, obstacle courses, and various other interactive activities. At its core, Urban Air aims to foster an environment of excitement, encouragement, and learning, helping guests have fun while building confidence and resilience.

Urban Air Port St. Lucie is part of this global network and offers visitors a dynamic entertainment venue filled with various attractions suited to individuals and groups alike. Known for its family-friendly atmosphere and top-notch guest service, this location continuously strives to maintain high standards of care and satisfaction for all guests.

The role of Café BOH/FOH Team Member at Urban Air Port St. Lucie is vital to ensuring a seamless guest experience within the Café area. The Café Team Members are responsible for a combination of front-of-house and back-of-house duties, including preparing and serving food and beverages to guests with speed and a sense of urgency. This position demands excellent communication skills due to frequent guest interaction, providing recommendations, handling orders, and addressing guest concerns promptly and professionally.

Team members must maintain cleanliness and organization in the kitchen and service areas to meet health and safety standards. Their responsibilities also extend to stock management, food preparation, proper cooking, handling of food items, and adherence to all food safety regulations. This position often requires multitasking and the ability to work efficiently under pressure in a fast-paced environment. It is essential for candidates to demonstrate a strong customer service orientation, a friendly and engaging demeanor, and cooperative teamwork skills.

Working at Urban Air extends beyond mere service; it is about contributing to an environment that champions fun, adventure, and positive experiences for families. The company supports employees through regular training and staff meetings to enhance skills and keep everyone aligned with brand values and operational procedures. As an equal opportunity employer, Urban Air Port St. Lucie values diversity and promotes a workplace where all team members can thrive and grow professionally.

This role typically involves varied shifts including days, nights, and weekends, requiring physical stamina such as standing for long periods and lifting moderate weights. Overall, the Café BOH/FOH Team Member position is an excellent opportunity for individuals seeking to gain valuable experience in the hospitality and entertainment industries while working in a vibrant and supportive venue.