Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
Urban Air Adventure Parks is a leading indoor adventure park and a pioneer in location-based entertainment. Headquartered in Dallas, the company has established itself as the largest operator of adventure parks worldwide. Known for its innovative attractions and unique adventure experiences, Urban Air is dedicated to providing an engaging environment where individuals and families can enjoy fun and exciting activities. The company’s purpose is centered on helping children and guests aim higher, experience joy, and achieve goals they previously considered unattainable. With a strong commitment to guest satisfaction and a safe, welcoming atmosphere, Urban Air continually strives to enhance the... Show More
Job Requirements
- have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public
- able to initiate conversations and provide a sincere welcome
- enjoy providing good service
- willingness to learn
- take instruction and work under own initiative
- supporting other team members
- able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- holds oneself accountable for high personal standards of conduct and professionalism
- work days, nights, and/or weekends as required
- work in a noisy, fast paced environment with distracting conditions
- move about facility and stand for long periods of time
- lift and carry up to 30 lbs
Job Qualifications
- minimum of high school diploma or equivalent required, some college preferred
- previous restaurant/quick service experience preferred
- basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep café and surrounding areas tidy and clean
- handle guest complaints in the first instance and report feedback to the leadership team
- work within established guidelines and operating procedures
- measure and assemble ingredients for menu items
- properly cook and store food items at appropriate temperatures
- rotate stock items as per established procedure
- ensure compliance with all health code regulations
- maintain clear, well-organized kitchen and storage areas
- participate in regular staff meetings and training, as required
- other duties as tasked by leadership
Job Location
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