Cafe FOH/BOH Team Member

Urban Air Adventure Parks is a leading entertainment company specializing in indoor adventure parks. Founded and headquartered in Dallas, Urban Air has pioneered the adventure park concept and established itself as the largest operator of location-based entertainment parks worldwide. With a strong focus on family-friendly fun, Urban Air offers dynamic, interactive attractions designed to inspire kids and families to have fun, challenge themselves, and achieve new goals in an environment filled with excitement and adventure. The company is committed to providing safe, clean, and engaging spaces where guests of all ages can explore, play, and grow.

Urban Air Fort Worth (SW) is part of this innovative brand, continuing the mission of helping kids aim higher and experience joy through physical activities and adventures. As an equal opportunity employer, the facility values diversity, teamwork, and a positive work atmosphere that encourages personal and professional growth among employees. Working at Urban Air means being a part of a passionate team dedicated to creating memorable experiences for every visitor.

The Cafe BOH/FOH Team Member role at Urban Air involves a dynamic set of responsibilities that blend front-of-house guest service with back-of-house kitchen operations. This position is integral to ensuring a seamless and enjoyable food and beverage experience for guests visiting the Urban Air Cafe. Team members will alternate between the kitchen and service areas, demonstrating efficiency in preparing, cooking, and serving food items, as well as engaging with guests in a courteous and professional manner. Cashiering duties and managing guest interactions are also key elements of this role, requiring a fast-paced work ethic and a keen sense of urgency.

The ideal candidate will provide exceptional guest service, contribute to a clean and organized work environment, and support the cafe team in maintaining high standards for food safety and operational excellence. Responsibilities include managing supplies and inventory, handling guest complaints constructively, and contributing to a positive team atmosphere through collaboration and attendance at training sessions and meetings. Working in a fast-paced, noisy environment demands the ability to multitask effectively while upholding the company’s standards for quality and service. This position offers an exciting opportunity for individuals who are enthusiastic about food service, enjoy working with the public, and thrive in team-oriented settings. While previous restaurant or quick service experience is preferred, the company supports training and development to help team members succeed and grow within their roles.