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Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedules
Training and development opportunities
Team-oriented work environment

Job Description

Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air has pioneered the adventure park concept, becoming the largest operator of indoor adventure parks worldwide. The company is dedicated to providing unique, safe, and exciting environments where kids and families can have fun, challenge themselves, and create lasting memories. With a strong focus on community, guest experience, and innovation, Urban Air continuously expands its footprint while maintaining a high standard of service and care across all its locations.

Urban Air Sugar Land, one of the... Show More

Job Requirements

  • have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant/quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the Café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep Café and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the Leadership Team

Job Location

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