Cafe FOH/BOH Team Member

Urban Air Adventure Parks is the leading indoor adventure park operator and a pioneer in the location-based entertainment industry. Founded and headquartered in Dallas, Texas, Urban Air has revolutionized the way families and kids experience fun by providing a safe, exciting, and interactive environment designed to inspire children to aim higher and achieve what they previously thought impossible. As the largest adventure park operator globally, Urban Air continues to set the benchmark for innovation and excellence in entertainment, making it a favored destination for families seeking a memorable outing. Their mission is to create engaging, entertaining, and challenging activities that promote physical activity, creativity, and social interaction among children and their families.

Urban Air Mansfield, one of its prominent locations, is currently seeking dedicated and enthusiastic Cafe BOH/FOH Team Members to join their dynamic team. The Cafe Team Member role is vital in delivering an exceptional guest experience by efficiently serving food and drinks while maintaining high standards of cleanliness, safety, and customer care. This position involves working in both back-of-house (BOH) and front-of-house (FOH) capacities, making it ideal for individuals who enjoy fast-paced environments and thrive on multitasking.

Team members will be responsible for interacting directly with guests, taking orders, handling payments, preparing and cooking food items, managing stock levels, and ensuring compliance with health code regulations. The job requires a sense of urgency alongside a commitment to superior guest service, as well as the ability to maintain cleanliness and organization in the cafe and kitchen areas. Successful candidates will demonstrate a friendly and engaging personality, excellent communication skills, and a willingness to learn and take initiative. Given the nature of the role, physical stamina is necessary, including the ability to stand for long periods, lift up to 30 pounds, and work in a noisy, fast-paced setting.

This full-time position offers individuals an excellent opportunity to be part of a well-established company that values teamwork, professionalism, and guest satisfaction. Urban Air Mansfield is an equal opportunity employer, committed to creating an inclusive work environment where every team member can grow and thrive. As part of the Urban Air team, employees can expect a supportive workplace that encourages continuous training and development, ensuring everyone contributes to the park's mission of helping kids have fun while aiming higher.

The Cafe BOH/FOH Team Member role is ideal for candidates looking to gain experience in customer service, food handling, and retail operations within a vibrant adventure park setting. Urban Air's fast-evolving and supportive environment provides team members with an engaging work culture centered on enthusiasm, respect, and excellence. Team members are also entrusted with managing queues, upselling products, and handling guest feedback professionally to maximize guest satisfaction and park profitability.

Overall, this job offers a unique blend of guest interaction, responsibility in food preparation, and operational support, suitable for individuals with a passion for hospitality, keen to develop their skills in a high-energy and rewarding environment.