Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Range $11.25 - $15.25
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Health Insurance
Paid Time Off
Training opportunities
Employee Discounts
flexible scheduling

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company, headquartered in Dallas. The company is renowned as the pioneer of the adventure park concept and is the largest operator of such parks worldwide, offering unique, family-friendly entertainment experiences. Urban Air Adventure Parks is committed to creating fun, safe environments where kids and families can grow their confidence and aim higher by engaging in activities that challenge them physically and mentally. Their venues blend physical activity with entertainment, appealing to a broad range of guests who seek exciting, memorable adventures year-round.

Urban Air Altamonte Springs, one of their premier locations, is currently seeking enthusiastic and dedicated Cafe BOH/FOH Team Members. This position is fundamental to the guest experience, as team members are responsible for efficiently serving food and beverages while maintaining exceptional standards of guest care and cleanliness. The role involves working in both the kitchen and service areas, handling food preparation, cooking, cashiering, and direct guest interaction. Candidates must display a sense of urgency and work fast without compromising service quality.

The Cafe BOH/FOH Team Member role is ideal for individuals who enjoy working in fast-paced environments and have a passion for delivering excellent customer service. These team members are expected to manage guest queues, upsell products to maximize revenue, and maintain a clean and organized café space. Responsibilities include measuring and assembling food ingredients, rotating stock, adhering to health and safety regulations, and supporting team efforts through participation in staff meetings and trainings.

This role demands a friendly and engaging personality, strong communication skills, and the ability to multitask effectively under pressure. Urban Air values team players who are disciplined, efficient, and accountable for maintaining high personal and professional standards. Physical readiness is also required, as the job involves standing for long periods, lifting up to 30 lbs, and operating in a noisy and dynamic environment. Working flexible hours including days, nights, and weekends is expected.

Urban Air Altamonte Springs is an equal opportunity employer dedicated to diversity and inclusion. They prioritize creating a welcoming workplace where every team member can thrive and contribute to the company’s purpose of helping kids have fun and achieve more than they imagined. This employment opportunity offers a chance to be part of a market-leading entertainment company and play a key role in delivering unforgettable experiences to guests.

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • Able to work under pressure
  • Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • Willingness to learn, take instruction and work under own initiative
  • Supporting other team members and able to multitask
  • An effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • Holds oneself accountable for high personal standards of conduct and professionalism
  • Work days, nights, and/or weekends as required
  • Work in a noisy, fast-paced environment with distracting conditions
  • Move about facility and stand for long periods of time
  • Lift and carry up to 30 lbs

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • Previous restaurant/quick service experience preferred
  • Basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • Ensure adequate stock levels of supplies and consumables for the Café area
  • Manage queues and exceed guest expectations
  • upsell to maximize profit
  • Keep Café and surrounding areas tidy and clean
  • this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
  • Handle guest complaints in the first instance and report feedback to the Leadership Team
  • Work within established guidelines and operating procedures
  • Measure and assemble ingredients for menu items
  • Properly cook and store food items at appropriate temperatures
  • Rotate stock items as per established procedure
  • Ensure compliance with all health code regulations
  • Maintain clear, well-organized kitchen and storage areas
  • Participate in regular staff meetings and training, as required
  • Other duties as tasked by Leadership

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef