Café Barista

This position is with a vibrant and customer-focused cafe that prides itself on delivering exceptional service and high-quality food and beverage offerings to its guests. The cafe operates with a strong emphasis on cleanliness, safety, and health standards, ensuring a welcoming and enjoyable environment for both team members and customers. The establishment values teamwork, respect, and dedication, fostering a positive workplace culture that supports growth and development among its staff.

The role of the Cafe Service Team Member is integral to the daily operations of the cafe, reporting directly to the Cafe Manager. This position demands a strong commitment to customer service excellence, food safety, and operational efficiency. The individual will be responsible for a variety of tasks including food preparation, beverage making, and maintaining cleanliness throughout the cafe. Attention to detail is crucial, as the role involves ensuring all food is displayed attractively, that all health codes are strictly followed, and that the cafe environment remains neat and orderly at all times. The role also requires the ability to interact professionally with guests, address their needs promptly, and uphold the core values of the organization, including respect, accountability, and a positive attitude.

In addition to customer service, this position requires technical skills such as operating a Point of Sale system, handling cash accurately, and managing inventory in coordination with vendors and facilities teams. The role involves physical activity including standing for extended periods, lifting and moving items up to 50 pounds, and maintaining the cleanliness of the cafe environment. The successful candidate must possess a Food Handlers license and have experience as a barista, able to prepare specialty coffee and tea drinks with skill and consistency.

The cafe supports a culture of inclusion and diversity, recognizing that a wide range of perspectives contributes to innovation and success. Employees are expected to embrace these values and contribute positively to the team dynamic. The position offers the opportunity to be part of a dynamic and forward-thinking team where individual contributions are valued and recognized. This role is ideal for individuals seeking to develop their customer service and hospitality skills in a supportive and professional café environment where high standards and guest satisfaction are paramount.