Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $21.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible work schedule
Career development opportunities
Employee assistance program
retirement savings plan
Job Description
Capital One is a leading financial institution known for its commitment to innovation, community engagement, and excellent customer service. With a presence across the United States, Capital One has established itself as a trusted name in banking and financial services. The company is dedicated to empowering individuals and businesses by providing accessible and innovative financial products tailored to meet their unique needs. Known for fostering a supportive and inclusive workplace, Capital One emphasizes employee development and well-being, making it an attractive employer for those seeking a meaningful and rewarding career.
The Cafe Ambassador role at Capital One is a dynamic cu... Show More
The Cafe Ambassador role at Capital One is a dynamic cu... Show More
Job Requirements
- High school diploma, GED, or equivalent certification
- At least 1 year of retail, sales or customer service experience
- Outgoing, self-driven individual who thrives on building connections
- Ability to work well in a team environment
- Strong problem-solving skills
- Desire to learn and grow
- Excellent communication skills
- Ability to engage proactively with customers and the community
Job Qualifications
- High school diploma, GED, or equivalent certification
- At least 1 year of retail, sales or customer service experience
- Associate's degree preferred
- At least 2+ years of retail or customer-facing experience preferred
- Proficient in G-Suite preferred
- Strong written and oral communication skills preferred
Job Duties
- Bring the cafe experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
- Proactively engage with customers and the community in all areas of the cafe whether youre helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
- Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
- Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
- Stay curious, adaptable and have a desire to learn and grow through self development
- Continually learn new digital and technical skills
- Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the cafe
- Volunteer within the community and be an advocate for financial literacy
Job Location
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