Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
Capital One Financial Corporation is a diversified bank that offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Known for its innovative banking solutions and commitment to customer service, Capital One operates in various markets across the United States and beyond. The company’s Cafés serve as community hubs where customers can explore financial services in a friendly, relaxed environment. These locations are designed to foster meaningful interactions and provide financial education, making Capital One more than just a bank but a partner in customers’ financial journeys.
The role of Café Ambassador at ... Show More
The role of Café Ambassador at ... Show More
Job Requirements
- High school diploma, GED, or equivalent certification
- at least 1 year of retail, sales or customer service experience
- ability to engage positively with customers and build lasting relationships
- strong interpersonal and communication skills
- comfortable working in a fast-paced environment
- willingness to learn and develop new skills
- ability to work as part of a team
- availability to work full-time at the Union Station LoDo location
- no employment sponsorship provided
Job Qualifications
- High school diploma, GED, or equivalent certification
- at least 1 year of retail, sales or customer service experience
- associate’s degree preferred
- 2+ years of retail or customer-facing experience preferred
- proficient in G-Suite preferred
- strong written and oral communication skills preferred
Job Duties
- Bring the café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
- proactively engage with customers and the community in all areas of the café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
- guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
- be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
- stay curious, adaptable and have a desire to learn and grow through self development
- continually learn new digital and technical skills
- partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the café
- volunteer within the community and be an advocate for financial literacy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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