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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
wellness programs
Job Description
Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses, and commercial clients. As a leading financial institution recognized for its innovation and customer-focused approach, Capital One invests heavily in technology and data-driven strategies to provide personalized experiences to its customers. The company is not just about banking, but about making financial freedom attainable for all its communities. This inclusive approach extends to their unique Cafes, which serve as vibrant hubs where customers can engage with financial products and services in a welcoming, community-oriented space.
The Cafe Ambassado... Show More
The Cafe Ambassado... Show More
Job Requirements
- High school diploma, GED, or equivalent certification
- At least 1 year of retail, sales or customer service experience
Job Qualifications
- High school diploma, GED, or equivalent certification
- At least 1 year of retail, sales or customer service experience
- Associate's degree preferred
- 2+ years of retail or customer-facing experience preferred
- Proficient in G-Suite preferred
- Strong written and oral communication skills preferred
Job Duties
- Bring the Cafe experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
- Proactively engage with customers and the community in all areas of the Cafe whether youre helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
- Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
- Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
- Stay curious, adaptable and have a desire to learn and grow through self development
- Continually learn new digital and technical skills
- Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Cafe
- Volunteer within the community and be an advocate for financial literacy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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