Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
disability
Paid parental leave
paid family leave
Paid Time Off
Job Description
Neiman Marcus Group is a premier multi-brand luxury retailer in the United States, renowned for providing an exceptional shopping experience driven by a deep commitment to customer relationships and innovation. With a curated portfolio of 3,000 of the world’s most desirable brand partners, Neiman Marcus Group combines its expertise in data and technology to personalize luxury experiences across multiple channels, including in-store, eCommerce, and remote selling. The company’s culture, known as NMG|Way, emphasizes belonging, diversity, and the power of collective talents to create extraordinary lives for its associates and customers alike. Recognized as a female-founded and female-majority organization that exceeds... Show More
Job Requirements
- Customer service experience
- Knowledge of OpenTable platform
- Flexible schedule
- Ability to stand, bend, climb stairs, and lift and carry 35 pounds
- Effective communication skills
- Physical stamina for restaurant tasks
Job Qualifications
- Customer service experience
- Knowledge of OpenTable platform
- Ability to communicate effectively with customers and team members
- Capable of standing for extended periods and performing physical tasks including lifting
- Flexible schedule to meet the demands of the role
- Previous experience in a hospitality or restaurant environment preferred
Job Duties
- Maintain presence at host stand or door to greet and seat customers
- Monitor server performance to ensure smooth service during the customers' dining experience
- Observe proper telephone etiquette
- Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
- Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
- Fulfill duties that may involve lifting objects such as tables, chairs, and highchairs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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