Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Wellness Program
Health savings account
Dental Insurance
Health Insurance
Paid parental leave
Referral program
Employee assistance program
401(k) matching
Paid Time Off
Leadership training provided
On-the-job training
Vision Insurance
Parental leave
Life insurance

Job Description

Great Wolf is a leading family-focused indoor water park and resort company known for delivering memorable and fun-filled experiences to guests of all ages. With multiple locations across North America, Great Wolf offers a unique blend of water park attractions, accommodations, dining options, and entertainment designed to create lasting family memories. The company emphasizes a warm, welcoming environment promoting fun, comfort, and safety for its guests and employees alike. Great Wolf not only focuses on providing exceptional guest service but also on fostering career growth and personal development for its team members, making it a rewarding and dynamic place to work.

The role of Cabana Server at Great Wolf is pivotal in ensuring that guests enjoy a seamless food and beverage experience. This position involves taking orders, serving food and beverages, handling transactions, and interacting positively with guests to enhance their overall visit. As a Cabana Server, you will be part of a dedicated team that prioritizes guest satisfaction through attentive, friendly, and efficient service. This role offers an excellent opportunity for individuals looking to start or advance their careers within the hospitality industry due to the company's strong commitment to employee growth, training, and development.

This is a part-time or full-time position, paying $16.90 per hour, with the possibility of additional compensation factors including education, experience, skills, geographic location, and performance. Employees benefit from a comprehensive rewards package including health benefits, paid time off, and other perks. Working as a Cabana Server at Great Wolf entails not only delivering exemplary service but also adhering to strict sanitation, safety, and alcohol beverage control policies to maintain the highest standards of guest care and compliance.

Joining the Great Wolf team means access to numerous development opportunities such as Great Wolf University, which offers training in job skills, leadership, and cross-functional growth. The company also supports employee well-being with flexible scheduling, wellness programs, and assistance resources. The workplace culture at Great Wolf celebrates diversity and inclusion, encouraging a positive work environment where every team member feels valued and empowered.

In this role, you will assist guests with their dining choices, offer menu recommendations including cocktails and specialty items, and attend to special dietary needs. You will be responsible for transmitting orders accurately to the kitchen and bar, maintaining clean and well-stocked service areas, and managing transactions efficiently and accurately. The role requires a positive, enthusiastic attitude, the ability to work in a fast-paced environment, excellent communication and teamwork skills, and a professional demeanor that inspires trust and confidence. Physical requirements include the ability to stand for extended periods and lift up to 15 pounds.

As Great Wolf continues to grow and innovate within the hospitality sector, the Cabana Server position offers a chance to be part of an energetic and supportive team committed to delivering outstanding guest experiences. If you are passionate about service and eager to develop your career in a vibrant and inclusive workplace, Great Wolf provides the ideal environment to thrive and succeed.

Job Requirements

  • Some high school education or equivalent
  • Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
  • Must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
  • Successful completion of criminal background check and drug screen

Job Qualifications

  • Some high school education or equivalent
  • Previous server experience
  • Prior experience with point-of-sale (POS) technology
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy

Job Duties

  • Helps patrons select food and beverages by presenting menu, offering cocktails and appetizers, suggesting courses, explaining the chef's specialties, identifying appropriate wines, answering food preparation questions and understanding customer's special needs and/or dietary restrictions
  • Transmits orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
  • Responds to additional patron requirements by inquiring of needs, observing dining process
  • Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs
  • Obtains revenues by totaling charges, issuing bill, accepting payment, delivering bill and payment to host person, returning change or credit card and signature slip to patrons
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Job Criteria

Experience

Entry Level (1-2 years)


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