Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a well-established chain of indoor water park resorts offering family-friendly vacation experiences across multiple locations in North America. Known for its immersive themed environments, exceptional service, and entertainment options that cater to guests of all ages, Great Wolf Lodge strives to provide memorable stays with a focus on family fun and customer satisfaction. As a leader in the hospitality industry, Great Wolf Lodge emphasizes creating a welcoming atmosphere where both guests and employees feel valued and supported. The company is committed to promoting diversity, inclusion, and growth opportunities for its team members, making it a great place to start or advance a career in hospitality.
The Cabana Server position at Great Wolf Lodge plays a crucial role in delivering excellent guest service by efficiently taking and serving food and beverage orders in the resort's dining areas. This role demands a positive and friendly attitude, excellent communication skills, and the ability to multitask in a fast-paced environment. Cabana Servers interact directly with guests, helping them select menu items, accommodating special dietary requests, and ensuring their dining experience is enjoyable and seamless. Additionally, the server handles transactions accurately, adheres to safety and sanitation protocols, and works collaboratively with kitchen and bar staff to maintain smooth service operations.
This role offers employees numerous perks including cross-training opportunities, scholarship funds, and access to talent development programs through Great Wolf University. Employees benefit from wellness programs, flexible scheduling, and support resources like the Employee Assistance Program and Employee Relief Fund. Compensation and career advancement are based on qualifications, experience, and performance, complemented by benefits like medical, dental, vision insurance, paid time off, and retirement plans. Joining Great Wolf Lodge means becoming part of a vibrant team that values diversity and promotes professional growth and well-being in a fun, family-friendly resort environment.
The Cabana Server position at Great Wolf Lodge plays a crucial role in delivering excellent guest service by efficiently taking and serving food and beverage orders in the resort's dining areas. This role demands a positive and friendly attitude, excellent communication skills, and the ability to multitask in a fast-paced environment. Cabana Servers interact directly with guests, helping them select menu items, accommodating special dietary requests, and ensuring their dining experience is enjoyable and seamless. Additionally, the server handles transactions accurately, adheres to safety and sanitation protocols, and works collaboratively with kitchen and bar staff to maintain smooth service operations.
This role offers employees numerous perks including cross-training opportunities, scholarship funds, and access to talent development programs through Great Wolf University. Employees benefit from wellness programs, flexible scheduling, and support resources like the Employee Assistance Program and Employee Relief Fund. Compensation and career advancement are based on qualifications, experience, and performance, complemented by benefits like medical, dental, vision insurance, paid time off, and retirement plans. Joining Great Wolf Lodge means becoming part of a vibrant team that values diversity and promotes professional growth and well-being in a fun, family-friendly resort environment.
Job Requirements
- Some high school education or equivalent
- Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
- Must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Some high school education or equivalent
- Basic mathematical skills applicable to cash handling
- Previous server experience preferred
- Prior experience with Point-of-Sale (POS) technology preferred
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Helps patrons select food and beverages by presenting menu, offering cocktails and appetizers, suggesting courses, explaining the chef's specialties, identifying appropriate wines, answering food preparation questions and understanding customer's special needs and/or dietary restrictions
- Transmits orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
- Responds to additional patron requirements by inquiring of needs, observing dining process
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs
- Obtains revenues by totaling charges, issuing bill, accepting payment, delivering bill and payment to host person, returning change or credit card and signature slip to patrons
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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