Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k
Paid vacation
Paid parental leave
Job Description
Great Wolf Lodge is a premier family entertainment company and resort operator known for its indoor water parks and vibrant atmosphere, designed to provide unforgettable vacation experiences for families and guests of all ages. The brand focuses on immersive entertainment, exceptional guest service, and creating memorable moments, making it one of the most popular family-friendly destinations in North America. As part of a well-established chain of indoor water park resorts, Great Wolf Lodge fosters a welcoming work environment where employees are encouraged to develop their careers, gain valuable experience, and contribute to a dynamic team dedicated to hospitality and guest satisfaction.
The role of a Cabana Server at Great Wolf Lodge is an exciting opportunity to join a dedicated and passionate team that interacts directly with guests to enhance their dining experience within the resort. This position involves taking food and beverage orders, serving meals and drinks, handling transactions accurately, and maintaining a positive and friendly demeanor throughout guest interactions. The Cabana Server plays a vital role in delivering outstanding customer service by assisting guests in selecting menu items, accommodating dietary restrictions, and ensuring their overall satisfaction with their dining experience.
This position offers an hourly wage of $16.90 and comes with a variety of benefits including medical, dental, and vision insurance, a health savings account, telehealth resources, life insurance, 401K with employer match, paid vacation time off, and paid parental leave. Working as a Cabana Server at Great Wolf Lodge also means access to company-sponsored training programs such as Great Wolf University for on-the-job learning, leadership development, and cross-training opportunities that encourage career advancement within the company.
The company emphasizes flexible scheduling to accommodate business needs and support employees’ work-life balance. Being part of the Great Wolf team means engaging in a diverse and inclusive workplace where every individual’s uniqueness is celebrated and supported through various diversity programs. Employees also enjoy exclusive perks for themselves, their families, and friends, including discounted vacations and referral bonuses.
Overall, the Cabana Server position at Great Wolf Lodge offers a comprehensive work experience with competitive pay, extensive training and development, and a supportive team atmosphere in a fun, fast-paced environment. It is ideal for individuals seeking to grow their career in hospitality, customer service, or food and beverage service roles, while providing guests with exceptional service that aligns with Great Wolf Lodge’s commitment to hospitality excellence.
The role of a Cabana Server at Great Wolf Lodge is an exciting opportunity to join a dedicated and passionate team that interacts directly with guests to enhance their dining experience within the resort. This position involves taking food and beverage orders, serving meals and drinks, handling transactions accurately, and maintaining a positive and friendly demeanor throughout guest interactions. The Cabana Server plays a vital role in delivering outstanding customer service by assisting guests in selecting menu items, accommodating dietary restrictions, and ensuring their overall satisfaction with their dining experience.
This position offers an hourly wage of $16.90 and comes with a variety of benefits including medical, dental, and vision insurance, a health savings account, telehealth resources, life insurance, 401K with employer match, paid vacation time off, and paid parental leave. Working as a Cabana Server at Great Wolf Lodge also means access to company-sponsored training programs such as Great Wolf University for on-the-job learning, leadership development, and cross-training opportunities that encourage career advancement within the company.
The company emphasizes flexible scheduling to accommodate business needs and support employees’ work-life balance. Being part of the Great Wolf team means engaging in a diverse and inclusive workplace where every individual’s uniqueness is celebrated and supported through various diversity programs. Employees also enjoy exclusive perks for themselves, their families, and friends, including discounted vacations and referral bonuses.
Overall, the Cabana Server position at Great Wolf Lodge offers a comprehensive work experience with competitive pay, extensive training and development, and a supportive team atmosphere in a fun, fast-paced environment. It is ideal for individuals seeking to grow their career in hospitality, customer service, or food and beverage service roles, while providing guests with exceptional service that aligns with Great Wolf Lodge’s commitment to hospitality excellence.
Job Requirements
- Some high school education or equivalent
- basic mathematical skills as they apply to cash handling
- must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
- successful completion of criminal background check and drug screen
Job Qualifications
- Some high school education or equivalent
- basic mathematical skills related to cash handling
- flexibility regarding scheduling, including nights, weekends and holidays
- successful completion of criminal background check and drug screen
- previous server experience
- prior experience with Point-of-Sale (POS) technology
- proven teamwork
- professional image that inspires trust and confidence
- enthusiastic and positive energy
Job Duties
- Helps patrons select food and beverages by presenting menu
- offering cocktails and appetizers
- suggesting courses
- explaining the chef's specialties
- identifying appropriate wines
- answering food preparation questions and understanding customer's special needs and/or dietary restrictions
- Transmits orders to bar and kitchen by recording patrons' choices
- identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
- Responds to additional patron requirements by inquiring of needs
- observing dining process
- Maintains table setting by removing courses as completed
- replenishing utensils
- refilling water glasses
- being alert to patron spills or other special needs
- Obtains revenues by totaling charges
- issuing bill
- accepting payment
- delivering bill and payment to host person
- returning change or credit card and signature slip to patrons
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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