Cabana Server

Manor, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Hourly

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Job Description

Typhoon Texas is a premier water park destination known for delivering exceptional family-friendly experiences and memorable moments. Located in Texas, this vibrant and dynamic water park offers a multitude of attractions that cater to guests of all ages, blending thrilling water rides with outstanding food and beverage services. As a prominent establishment in the entertainment and hospitality industry, Typhoon Texas prides itself on fostering a welcoming environment where safety, cleanliness, and fun are paramount. The park's commitment to guest satisfaction is evident in its attention to detail and dedication to providing a quality, immersive experience. The food and beverage department plays a crucial role in this mission by enhancing the overall guest experience through outstanding service and delicious offerings. This department is staffed by passionate and skilled professionals who are cross-trained to perform various roles, ensuring smooth operations and the highest levels of guest care.

The Cabana Server position at Typhoon Texas is a dynamic and integral role within the Bars and Cabanas team of the Food and Beverage Department. This role is designed for individuals who are guest-focused, enthusiastic, and committed to delivering personalized service to guests who reserve private cabanas. A Cabana Server not only takes and delivers orders but also ensures that the cabana area remains clean, organized, and fully stocked throughout the day. This role is cross-trained to assist with bartender duties as well as supporting roles such as runner and barback when necessary, providing valuable flexibility within the team. The ideal candidate thrives in a fast-paced, guest-centric environment and consistently seeks to create a 'Good-Clean-Fun' experience for every visitor. This involves greeting guests warmly, managing orders efficiently using point-of-sale systems, adhering to health and alcohol regulations, and maintaining a clean and orderly environment. The Cabana Server is also responsible for daily restocking, product rotation following the first in, first out (FIFO) principle, and assisting with setup and cleaning tasks, including power washing and furniture resetting. Additionally, the role requires promoting sales initiatives and maintaining knowledge of all food and beverage offerings, including specialty cocktails and cabana-only menu items. Attention to detail, adherence to compliance standards, and proactive communication with leadership are critical components of this role. Typhoon Texas encourages employees to embody the core values of intentionality, Texas-friendliness, safety, cleanliness, and fun, which permeate all aspects of the park's operations. Overall, the Cabana Server position offers a rewarding opportunity to contribute significantly to the guest experience in a lively, team-oriented setting.

Job Requirements

Must be 18 years of age or older
Must have or obtain a valid Food Handler’s permit and TABC certification
Must be able to stand and walk for extended periods of time
May be required to lift 25-50 lbs
May be required to work in various weather conditions, including direct sunlight, high temperatures, or rain
Must be able to multitask and remain flexible in a fast-paced environment
Must be able to communicate in a positive and professional manner and work well with others

Job Qualifications

Must be at least 18 years of age
Must have or obtain a valid Food Handler’s permit and TABC certification
Previous experience in a food and beverage service role preferred
Ability to use point-of-sale systems
Strong interpersonal and communication skills
Ability to work cooperatively in a team environment
Basic knowledge of health, safety, and alcohol service regulations
Ability to multitask and manage time effectively
Detail-oriented and proactive approach to guest service

Job Duties

Provide outstanding customer service at Typhoon Texas
Enthusiastically greet cabana guests and escort them to their designated cabanas
Serve assigned cabana guests by taking orders, delivering food and beverages, answering questions, and providing timely, Texas-friendly service throughout their visit
Take and enter cabana guest orders using the point-of-sale system in accordance with Typhoon Texas procedures, including verifying IDs for all guests appearing under the age of 35 when purchasing alcoholic beverages
Complete daily restocking and cleaning tasks assigned by departmental leadership, as well as weekly deep cleaning tasks
Ensure products are fresh and that FIFO (first in, first out) is followed to maintain proper product rotation
Ensure timely delivery of checks, receipts and accurately process cabana guest payments
Promptly close out cabana tabs and thoroughly clean cabanas after guests depart so they are available for same-day resale
Ensure assigned cabana areas are fully prepared before opening by completing daily power washing, resetting furniture, and stocking all required items
Promote ongoing sales initiatives
Maintain knowledge of all food and beverage items available for purchase, including on-site offerings, cabana-only menu items, specialty cocktails, beers, and liquors served, and assemble items when appropriate
Ensure compliance with all Health Department, TABC, and local (city and county) food and alcohol regulations while maintaining a clean and sanitary work environment
Comply with all Pyek Group and Typhoon Texas policies and procedures
Maintain knowledge of point-of-sale systems, pool safes, and relevant health, alcohol, and food service laws and regulations
Proactively identify operational and equipment issues and collaborate with departmental leadership to resolve them when appropriate
Embody Typhoon Texas’s moment making keys of intentionality, Texas-friendliness, safety, cleanliness, and fun throughout all departments
Assist with additional responsibilities, roles, departments, or park locations as needed