CA- Security Dispatcher: Graveyard (Experience Required)

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Benefits

competitive hourly wage
full-time employment
opportunities for professional growth
dynamic work environment
supportive team culture
comprehensive training
State and municipal licensing compliance

Job Description

Treston Security Services is a reputable and professional security company dedicated to providing exceptional security solutions across various properties and communities. Known for its commitment to safety, reliability, and customer satisfaction, Treston Security Services has established itself as a trusted partner for security needs in South Gate, CA, and beyond. The company operates with a focus on maintaining a secure environment for residents, visitors, and businesses by employing highly trained security professionals and utilizing advanced technology and strategic planning. With licenses in California, Nevada, and Texas, Treston Security Services ensures compliance with state and local regulations while delivering tailored security... Show More

Job Requirements

  • US work authorization
  • High school diploma or higher preferred
  • 1 year of customer service experience preferred
  • Valid California BSIS Guard Card
  • Ability to pass company background and drug screening
  • 1-2 years of experience in security dispatch or related field
  • Strong communication and interpersonal skills
  • Ability to remain calm and composed under pressure
  • Ability to multitask and prioritize effectively
  • Proficient in Microsoft Office and other computer systems
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Must have a valid driver's license and reliable transportation

Job Qualifications

  • Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers
  • Must have the legal right to work in the United States
  • Valid California BSIS Guard Card
  • Experience with multiple computer systems such as Microsoft Office, ApplicantStack, Smartsheets, Breeze, etc
  • 1-2 years of experience in a security dispatch or related field
  • Strong communication and interpersonal skills
  • Ability to remain calm and composed under pressure
  • Ability to multitask and prioritize effectively
  • Good organizational skills
  • High school diploma or GED
  • Ability to interact with all levels of corporate leadership, form liaison internally and externally with other departments and personnel
  • Ability to brief, defend, influence, and instruct others on security requirements and policies
  • Ability to write routine correspondence, including logs and reports

Job Duties

  • Create and manage security officer schedules based on operational requirements
  • Collaborate with security personnel to understand availability, preferences, and special requirements
  • Communicate schedule details clearly and promptly to the security team
  • Monitor and assess staffing levels to always ensure adequate coverage
  • Address scheduling conflicts and work with the team to find suitable solutions
  • Stay informed about relevant labor laws, industry regulations, and company policies
  • Utilize scheduling software and tools to streamline the scheduling process
  • Maintain accurate records of schedules, time-off requests, and other relevant information
  • Prepare reports on staffing levels, attendance, and other scheduling-related metrics
  • Monitor access control for residents, visitors, and contractors
  • Respond to and manage emergencies, disturbances, or incidents within the community
  • Prepare detailed incident and shift reports, ensuring accurate documentation
  • Coordinate with law enforcement or emergency responders as needed
  • Investigate security breaches, rule violations, or resident complaints and provide recommendations to management
  • All other duties, as assigned

Job Location

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