Job Overview

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Compensation

Type:
Hourly
Rate:
Range $25.00 - $54.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs

Job Description

Starwood Hotels is a distinguished luxury hotel brand management company, affiliated with the global private investment firm Starwood Capital Group. Established in 2006 by Barry Sternlicht, Starwood Hotels has consistently delivered exceptional experiences to discerning travelers worldwide. As a mission-driven organization, Starwood Hotels embraces core values centered around sustainability, diversity, and community, cultivating an empowered and inclusive culture that enriches both its team members and guests. The company is not only committed to superior hospitality but also to responsible environmental stewardship, ensuring the preservation of the natural beauty that makes every destination unique. With workplaces committed to equal opportunity employment,... Show More

Job Requirements

  • Minimum of 1 year of similar work experience
  • Passionate about guest service
  • Detail oriented
  • Able to work flexible hours including nights and weekends
  • Experience in concierge operations preferred
  • Team player
  • Hardworking

Job Qualifications

  • Post-secondary diploma or degree a plus
  • Minimum of 1 year of experience in a similar role
  • Experience in concierge operations preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail
  • Able to work as part of a team
  • Flexible and reliable with availability for 24-hour operations

Job Duties

  • Coordinate spa services for guests
  • Manage dinner reservations and special requests
  • Arrange transportation and local exploration activities
  • Anticipate and meet guest needs proactively
  • Maintain clear and timely communication with guests and team
  • Support guest arrival and departure logistics
  • Collaborate with hotel departments to ensure seamless service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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