Busser/Runner - Casual Kitchen

Marriott International is a globally recognized leader in the hospitality industry, operating a diverse portfolio of more than 100 hotels and resorts worldwide. Among its distinguished brands, JW Marriott stands out as part of Marriott's luxury portfolio, offering guests exceptional service in gateway cities and unique resort locations. Committed to fostering an inclusive and dynamic workplace, Marriott International values the rich blend of cultures, talents, and experiences its associates bring, ensuring an environment where diversity is celebrated and equal opportunity is provided for all employees.

At JW Marriott, associates are considered the heart of the organization because the company believes that happy employees lead to happy guests. The brand emphasizes a work culture that encourages innovation, genuine interactions, and adherence to the legacy of company founder J. Willard Marriott. This rich tradition is carried forward by associates who are confident, intuitive, and committed to excellence. The work experience at JW Marriott is unlike any other, offering a collaborative community, diverse coworkers, and continuous opportunities for training, development, and recognition. The company’s holistic approach to well-being ensures that associates can pursue their passions within a luxury environment, enhancing both personal and professional growth. This philosophy of care and exceptional standards is known as The JW Treatment, which starts with taking care of the associates who, in turn, treat guests extraordinarily.

The role of Guest Service Support Expert at JW Marriott plays a vital part in delivering the hallmark Marriott hospitality experience. This position is integral to food and beverage operations, going beyond simply serving meals to creating a memorable and unique guest experience. The Guest Service Support Expert manages a variety of tasks, from setting tables and assisting kitchen operations to cleaning work areas and replenishing supplies. This role demands a hands-on approach, requiring employees to be active on their feet for extended periods and to handle physical tasks such as lifting, moving, and carrying items weighing up to 25 pounds independently and up to 50 pounds with assistance.

Success in this role requires not only operational efficiency but also a commitment to creating a safe workplace and adherence to company policies and procedures. Guest Service Support Experts must uphold quality standards, maintain a professional appearance, and communicate effectively to ensure that each guest transaction is part of an enjoyable overall experience. The position involves working in an environment where attention to detail, physical stamina, and a proactive attitude are essential. It is an excellent opportunity for individuals seeking to enter the hospitality field, with no previous experience required but a preference for those who have worked in food and beverage environments. By joining JW Marriott in this capacity, associates become part of a global team dedicated to outstanding hospitality and the pursuit of becoming the best versions of themselves through meaningful work and a supportive community.