Busser/Runner

Red Lobster is a renowned family-owned seafood restaurant chain that has been serving guests for over fifty years. The company began with a vision to connect people to seafood and the coast, creating a unique dining experience centered around great meals and memorable moments. Today, with more than 500 restaurants across multiple locations, Red Lobster continues to uphold its founding passion by being more than just a place to eat and work – it is a vibrant part of the communities it serves. The environment welcomes guests as if they are part of the extended family, making everyone feel at home and cared for.

The role of a Busser/Runner at Red Lobster is crucial to maintaining the high standards of service and guest satisfaction that define the brand. This position is a dynamic, fast-paced role that requires genuine enthusiasm for hospitality and a commitment to creating positive guest experiences. Bussers and Runners are the unseen heroes behind the scenes, responsible for ensuring the restaurant runs smoothly by supporting servers and keeping dining areas clean and well-equipped. They play a vital part in welcoming guests with a smile, setting up stations for shifts, replenishing silverware and condiments, and assisting with drink refills and pre-bussing tables. Moreover, they help run hot food to guests promptly, ensuring timely service while communicating effectively with the kitchen and service staff.

This position demands attention to detail, teamwork, and the physical stamina to manage the day-to-day activities of a bustling restaurant environment. Employees must follow all food safety and cleanliness standards rigorously to ensure guest safety and satisfaction. Duties such as clearing dishes, resetting tables, cleaning seats and floors, and breaking down items in the dish area form an integral part of the role. The Busser/Runner position offers a fantastic opportunity for team players who are motivated by providing excellent guest support and want to grow within a company that values career advancement.

Red Lobster offers flexible scheduling and competitive wages, coupled with a host of benefits including medical, dental, and vision insurance options starting at less than $10 per week. The company also provides life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with a company match after one year of service. Employees who meet eligibility requirements can receive anniversary pay, discounted shift meals, and a 25% discount when dining as a guest. The company is committed to training and providing career growth opportunities, making this an ideal workplace for individuals looking to advance in the hospitality industry.

Working at Red Lobster means being part of a team dedicated to delivering excellence in seafood dining and guest service. The physical demands of the job require employees to have the ability to bend, stoop, reach, lift up to 30 pounds safely, and remain standing for shifts that range between 8 to 12 hours. As an equal opportunity employer, Red Lobster provides a welcoming workplace for everyone and fosters an inclusive environment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. The company takes reasonable accommodations seriously to ensure all employees can perform their roles effectively. With big plans and exciting opportunities ahead, joining the Red Lobster family is a chance to build a meaningful and rewarding career in the restaurant industry.