Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) retirement plan
Anniversary pay
discounted shift meals
Guest dining discount
Career advancement opportunities

Job Description

The hiring establishment is Red Lobster, a well-known family-owned restaurant chain that has grown over fifty years to over 500 restaurants. The brand began with the vision to provide customers a special connection to seafood and the coast, emphasizing not only quality meals but memorable experiences. Red Lobster is more than just a dining place; it is an integral part of the communities it serves, where guests become familiar faces and friendships are fostered. With a strong culture of hospitality and community involvement, Red Lobster continues to expand its reach while maintaining the friendly, welcoming environment that has made it a favorite destination for seafood lovers.

This employment opportunity is for the position of Busser/Runner. This role is essential in ensuring that guests receive excellent service and have a seamless dining experience. The busser/runner acts as the welcoming presence for patrons, setting the tone with a smile and providing ongoing support during their visit. Responsibilities range from helping servers by running hot food to guests and refilling drinks, to maintaining cleanliness and organization in the dining area. The role demands attention to detail, the ability to multitask, and a dedication to upholding food safety and cleanliness standards. This position is physically demanding, requiring employees to move and stand for long periods while handling tasks such as lifting and bending safely.

Red Lobster values its employees by providing weekly pay and competitive wages, flexible scheduling, and a range of benefits. Employees have access to medical, dental, and vision insurance options starting affordably, life insurance, short-term disability coverage, and other voluntary benefits. They also offer a 401(k) retirement savings plan with company matching after one year of service, anniversary pay for eligible employees, discounted meals during shifts, and a discount for dining as a guest. Red Lobster is committed to employee growth, offering training and career advancement opportunities. This role is ideal for individuals who are enthusiastic about hospitality, eager to contribute to a team, and interested in growing their career in the restaurant industry.

Joining Red Lobster means becoming part of a large, dynamic family where future growth and exciting plans are on the horizon. It is a workplace that embraces diversity and inclusion, ensuring a welcoming environment for everyone regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. The company is dedicated to providing equal employment opportunities and making reasonable accommodations for employees with disabilities to perform their essential job functions. Red Lobster's strong emphasis on community, teamwork, and career development makes this an excellent opportunity for candidates who want to be part of a respected and growing brand in the hospitality industry.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • ability to bend, reach, stoop and lift up to 30 pounds safely
  • ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in a restaurant or food service environment is a plus
  • strong communication and interpersonal skills
  • ability to work effectively as part of a team
  • detail-oriented with a focus on cleanliness and food safety
  • ability to handle multiple tasks simultaneously
  • willingness to learn and adapt in a fast-paced environment

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • setting up station for the shift
  • ensuring silverware and condiments are on the table
  • refilling drinks and pre-bussing
  • running hot food to guests when ready in alley
  • providing guest support for servers as needed
  • following all food safety and cleanliness standards
  • clearing dishes from tables, resetting table, and cleaning seats and floors
  • communicating table readiness
  • breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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