Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
employee dining discount

Job Description

Red Lobster is a renowned family-owned restaurant chain that specializes in seafood and coastal cuisine, bringing the taste of the ocean to communities across the country. With over fifty years of history, Red Lobster has grown from a single restaurant to a beloved brand known for its warm hospitality, quality food, and inviting atmosphere. The company prides itself on creating memorable dining experiences and fostering a sense of community among its guests and employees alike. Every restaurant location operates with a commitment to excellence, ensuring that guests receive exceptional service and enjoy their favorite meals in a welcoming environment. Red Lobster is dedicated not only to serving great food but also to nurturing its team members, providing opportunities for growth and development within the company.

The role of Busser/Runner at Red Lobster is a vital position within the restaurant team, focused on enhancing guests' dining experiences by maintaining cleanliness, efficiency, and attentiveness throughout the service. As a Busser/Runner, you will be the first face to welcome guests, ensuring a positive initial interaction with a friendly smile. Your duties will include setting up your station for each shift, ensuring tables are properly equipped with silverware and condiments, and supporting servers by refilling drinks and clearing tables promptly. The position requires you to run hot food orders from the kitchen to guests quickly and safely, communicate table readiness efficiently, and uphold all food safety and cleanliness standards. In this fast-paced environment, multitasking and attention to detail are essential as you work closely with servers and other team members to provide seamless service.

Red Lobster offers competitive wages with weekly pay, flexible scheduling options, and a comprehensive benefits package designed to support the well-being and growth of its employees. Medical, dental, and vision insurance plans are available starting at less than $10 per week. Additional benefits include life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan complete with company match after one year of service. The company also values long-term dedication, offering anniversary pay to eligible employees, along with discounted meals during shifts and a 25 percent discount when dining as a guest. Above all, Red Lobster is committed to career development, providing training and advancement opportunities to help team members succeed and grow within the organization.

Joining Red Lobster means becoming part of a company that is proud of its past and excited about its future. The company culture emphasizes inclusivity, teamwork, and a shared passion for delivering outstanding guest experiences. Red Lobster is an equal opportunity employer, welcoming applicants from all backgrounds and fostering a supportive workplace for everyone. Whether you are looking for your first job or seeking to build a rewarding career in the hospitality industry, Red Lobster offers a dynamic and engaging environment where you can thrive.

Job Requirements

  • Minimum age requirement
  • Legal authorization to work in the applicable country
  • Physical ability to bend, reach, stoop and lift up to 30 pounds
  • Capability to remain on feet and move around during 8 to 12 hour shifts
  • Strong teamwork skills and attention to detail
  • Multitasking capability

Job Qualifications

  • Must meet the minimum age requirement
  • Authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Duties

  • Welcoming every guest into the restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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