Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
Guest dining discount

Job Description

Red Lobster is a renowned family-owned seafood restaurant chain that has been serving guests for over fifty years with a deep-rooted passion for delivering exceptional seafood dining experiences. With more than 500 locations across the country, Red Lobster is dedicated to creating memorable moments for guests by offering not just a meal, but a connection to the coast and its culinary delights. The brand prides itself on being an integral part of the communities it serves, fostering an environment where new friends become familiar faces, and every meal is a celebration of quality and warmth. Known for its inviting atmosphere and commitment to hospitality, Red Lobster continues to grow and evolve, embracing innovation while honoring its rich heritage.

The role of Busser/Runner at Red Lobster is a vital front-of-house position that supports the overall dining experience by ensuring that the restaurant environment is clean, organized, and welcoming. This position involves a variety of responsibilities focused on assisting servers, maintaining table setups, and providing customers with prompt and courteous service. Employees in this role contribute directly to guest satisfaction by keeping the dining area running smoothly, promptly refilling drinks, clearing tables, and running hot food from the kitchen to guests. The position demands attention to detail, a strong work ethic, and the ability to work efficiently in a fast-paced setting.

Red Lobster offers a flexible work schedule and competitive wages, along with numerous benefits including options for medical, dental, and vision insurance starting at affordable rates. Team members have access to life insurance, short-term disability, and voluntary benefit plans. The company also supports employees' financial futures through a 401(k) retirement savings plan with a company match available after one year of service. Additional perks include anniversary pay (subject to eligibility), discounted meals during shifts, and a 25 percent discount when dining as a guest. Red Lobster values growth and career advancement, providing training and opportunities for employees to develop their skills and move forward within the company. As an equal opportunity employer, Red Lobster fosters an inclusive workplace where diversity is celebrated and respected.

The Busser/Runner role requires physical stamina including the ability to stand for long periods and lift up to 30 pounds. Candidates must be team players with a keen eye for detail, multitasking capabilities, and a positive, guest-focused attitude. This job is an excellent entry point for those who want to be part of a dynamic restaurant team and contribute to an exceptional dining experience. Joining Red Lobster means becoming part of a family that values dedication, community, and quality service, with exciting growth prospects as the company looks to the future.

Job Requirements

  • Minimum age requirement met
  • Authorized to work in the country
  • Ability to bend reach stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Minimum age requirement met
  • Authorized to work in the country
  • Ability to bend reach stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail
  • Ability to multi-task
  • Commitment to food safety and cleanliness standards

Job Duties

  • Welcoming every guest into the restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables resetting table and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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