Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401k Retirement Plan
Anniversary pay
discounted shift meals
Guest dining discount
career training

Job Description

Red Lobster is a well-established family-owned seafood restaurant chain known for its dedication to providing high-quality coastal cuisine and exceptional dining experiences. With over fifty years of history and more than 500 restaurant locations, Red Lobster has built a reputation as more than just a restaurant but a community hub where guests feel welcomed and valued. The company is committed to fostering a friendly and supportive work environment, encouraging growth and career development for every team member. As part of a large family of restaurants, employees at Red Lobster become part of a larger community that values connection, teamwork, and service excellence.

Working at Red Lobster means joining a dynamic team that prioritizes both customer satisfaction and employee well-being. We offer competitive wages with weekly pay, flexible scheduling to accommodate diverse lifestyles, and a range of medical, dental, and vision benefits available for less than $10 per week. Employees can also take advantage of life insurance, short-term disability coverage, and voluntary benefits, along with a 401(k) retirement savings plan that includes a company match after one year of service. Additionally, anniversary pay and discounted shift meals, as well as a guest dining discount, demonstrate our commitment to rewarding loyalty and hard work. We also place a strong emphasis on training and career advancement, providing opportunities for employees to grow and succeed within the company.

The role of a Busser/Runner at Red Lobster is vital to the overall dining experience, ensuring that guests feel welcomed and supported throughout their visit. The Busser/Runner is responsible for preparing and maintaining the dining area, supporting servers, and providing timely service to customers. Key responsibilities include welcoming guests, setting up stations, replenishing silverware and condiments, refilling drinks, and assisting with bussing and cleaning tables. Runners are also expected to deliver hot food promptly and adhere strictly to food safety and cleanliness standards. The position requires strong communication and teamwork skills to seamlessly coordinate with servers and kitchen staff, ensuring efficient table turnover and a pleasant atmosphere.

Physical stamina and attention to detail are essential for success in this role, which involves standing and moving around the restaurant for extended periods and safely lifting up to 30 pounds. Red Lobster values a team-oriented mindset, the ability to multitask, and a dedication to providing an exceptional guest experience. With exciting future plans and a commitment to inclusion and equal opportunity, Red Lobster promises a fulfilling career path for those who join their family today.

Job Requirements

  • Must meet minimum age requirement
  • Authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Must meet minimum age requirement
  • Authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to remain standing and move about for an 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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